To apply Promotional Codes when renewing a subscription, follow the steps below:

1. Go to our Project Plan 365 Portal Page and Sign In with your Owner account.
2. In Account page click on the Renew Subscriptions button.
3. Select the number of subscriptions that you want to renew, click on Enter Promotional Code label, type a valid promotional code and click on Apply Code button.
4. Make sure the promotional code has been applied.
5. Edit the billing info, then click on the Place Order button.

Note that you can renew a number greater or equal to the number of assigned Editor subscriptions.

To upgrade to Business Subscription, follow the steps below:

1. Go to Project Plan 365 Portal and Sign In with your email and password.
2. In Account page click on the Upgrade to Business button.
3. Click on the Upgrade to Business Now button.
4. You are redirected to a page where you enter your Credit Card information.

You can also upgrade to Business Subscription directly form our Project Plan 365 app. Go to File menu – Account – Purchase and click the Upgrade to Business button.Note: When you upgrade from Standard to Business Subscription, the end date for the Business Subscription will be automatically calculated.

To purchase the Business Subscription from App Store, please follow the steps below:

1. Download and install our latest Project Plan 365 application from Apple Store.
2. Once you open the application the Get Started dialog will appear. Click on the Start your free 30 days Trial Now button.
3. A dialog will be displayed that presents you the Project Plan 365 Subscription Plans.
4. Click the Start Business Subscription button.
5. Insert your Apple ID and password and then click Buy.
6. Confirm the subscription and accept the Subscription Terms.
7. Wait for the confirmation message.
8. In the Sign Up to Project Plan 365 dialog, insert your email and password or Sign Up with a third party account.
9. Click the Sign Up to Project Plan 365 button.

In order to purchase the Business Subscription directly from our application, follow the steps below:

1. Sign In in our application with your Business trial account or Business Trial Expired account.
2. Click on the “Buy” button from the “Business Trial Subscription Expires in… days” bar or go to File menu – Account and click the Purchase button.
3. A dialog will appear where you have to choose what subscription you want to buy - select Business.
4. Select the desired quantity and insert the Billing info, the Credit card info.
5. Click on Place Order button.

There are three possibilities:

1. If you purchased a subscription from our website, that subscription is assigned to your email address on which you were logged in when the payment has been done. Therefore, your subscription will remain active on your email address for 1 year.
2. If you purchased a subscription from Apple Store, that subscription is assigned to your Apple Store account. Therefore, your subscription will remain active on your App Store account for 1 year.
3. If you purchased a subscription from Microsoft Store, that subscription is assigned to your Microsoft Store account. Therefore, your subscription will remain active on your Microsoft Store account for 1 year.

To use the Standard subscription purchased from Microsoft Store on other platforms, follow the steps below:

1. Download, install and open our application from Microsoft Store.
2. Go to menu Help – Subscriptions.
3. Click the Restore Standard Subscription button and wait for the confirmation message.
4. If you don’t have a Project Plan 365 account, Sign Up here.
5. Sign In inside the application in order to copy the subscription information from Microsoft Store to your Project 365 account.
6. To use the subscription on other device/platform, Download and install the latest app from our website and then Sign In with your email and password inside the application (look upper right corner for Sign In button).

In order to purchase the Standard Subscription directly from our application, follow the steps below:

1. Sign In in our application with your Standard Trial account or Standard Trial Expired account.
2. Click on the Buy button from the Standard Trial Subscription Expires in… days bar or go to File menu – Account and click the Purchase button.
3. Click on the Buy Subscription button associated with the Standard subscription.
4. Select the desired quantity and insert the Billing Info and the Credit Card Info.
5. Click on Place Order button.

If you have a paid Standard Subscription and you have started the Business Trial by mistake please follow these steps:

1. Go to Online Portal.
2. Sign In with your email and password.
3. Then, in Account page, click on Cancel Subscription button.
4. Sign Out and back Sign In inside application with your email and password or close and reopen the application.

You can also cancel the subscription directly from the application by clicking the Cancel Subscription button from the File menu - Account tab.

Subscriptions will automatically renew if the Auto-Renewal is enabled.

If the Auto-Renewal is disabled, you can manually renew the Business subscription directly from our Project Plan 365 application by going to File menu – Account – Purchase and click the Renew Subscriptions button. A pop-up dialog will appear. Select the number of subscriptions that you want to renew, edit the billing info, then click the Place Order button.

For more information, read the Renew Business Subscription online help article.

Subscriptions will automatically renew if the Auto-Renewal is enabled.

If the Auto-Renewal is disabled, you can manually renew the Standard subscription directly from our Project Plan 365 application by going to File menu – Account – Purchase and click the Renew Subscriptions button.

A pop-up dialog will appear. Select the number of subscriptions that you want to renew, edit the billing info, then click the Place Order button.For more information, read the Renew Standard Subscription online help article.

To apply a promotional code, follow the steps below:

1. Go to our Purchase page and click on the “Buy Subscription” button that is associated with the Business Subscription.
2. Sign In with your email and password.
3. In the Order Info Page select the desired quantity and click on „Enter Promotional Code” label.
4. Then insert a valid Promotional Code an click the „Apply Code” button.
5. Make sure the promotional code has been applied.
6. Insert the billing info and credit card info then click on the “Place Order” button.

For more information, read the Purchase Business Subscription online help article.

There are three possibilities:

1. If you purchased a subscription from our website and you want to cancel the auto-renewal, please follow the steps from the Cancel Subscription
2. If you purchased a subscription from App Store and you want to cancel the auto-renewal, you will need to follow the steps from Apple Support as we have no control over your apple account.
3. If you purchased a subscription from Microsoft Store and you want to cancel the auto-renewal, you will need to follow the steps from Microsoft Store as we have no control over your Microsoft account.

There are three possibilities:

1. If you purchased a subscription from our website and you want to cancel the auto-renewal, please follow the steps from the Cancel Subscription
2. If you purchased a subscription from App Store and you want to cancel the auto-renewal, you will need to follow the steps from Apple Support as we have no control over your apple account.
3. If you purchased a subscription from Microsoft Store and you want to cancel the auto-renewal, you will need to follow the steps from Microsoft Store as we have no control over your Microsoft account.

To use the Business subscription purchased from Microsoft Store on other platforms, follow the steps below:

1. Download, install and open our latest from Microsoft Store.
2. Go to menu Help – Subscriptions.
3. Click the Restore Business Subscription button and wait for the confirmation message.
4. If you don’t have a Project Plan 365 account, Sign Up here.
5. Sign In inside the application in order to copy the subscription information from Microsoft Store to your Project 365 account.
6. To use the subscription on other device/platform, Download and install the latest app from our website and then Sign In with your email and password inside the application (look upper right corner for Sign In button).

To use the Business subscription purchased from App Store on other platforms, follow the steps below:

1. Download, install and open our application from App Store.
2. Go to menu Help – Subscriptions.
3. Click the Restore Business Subscription button and wait for the confirmation message.
4. If you don’t have a Project Plan 365 account, Sign Up here.
5. Sign In inside the application in order to copy the subscription information from App Store to your Project 365 account.
6. To use the subscription on other device/platform, Download and install the latest app from our website and then Sign In with your email and password inside the application (look upper right corner for Sign In button).

To use the Standard subscription purchased from App Store on other platforms, follow the steps below:

1. Download, install and open our application from App Store.
2. Go to menu Help – Subscriptions.
3. Click the Restore Standard Subscription button and wait for the confirmation message.
4. If you don’t have a Project Plan 365 account, Sign Up here.
5. Sign In inside the application in order to copy the subscription information from App Store to your Project 365 account.
6. To use the subscription on other device/platform, Download and install the latest app from our website and then Sign In with your email and password inside the application (look upper right corner for Sign In button).

To use the subscription purchased from App Store on other platforms, follow the steps below:

1. Download, install and open our application from App Store.
2. Go to menu Help – Subscriptions.
3. Click the Restore Standard/Business Subscription button and wait for the confirmation message.
4. If you don’t have a Project Plan 365 account, Sign Up here.
5. Sign In inside the application in order to copy the subscription information from App Store to your Project 365 account.
6. To use the subscription on other device/platform, Download and install the latest app from our website and then Sign In with your email and password inside the application (look upper right corner for Sign In button).

To purchase the Standard Subscription from our website, follow the steps below:

1. Go to our Purchase page.
2. Press on the Buy Subscription button under the Standard Subscription.
3. In the Sign In page, if you already have an account on our website, insert your email and password and click on the Sign In button or Sign In with a third-party account.
4. Select the desired quantity, insert the Billing Info and Credit Card Info then click on the Place Order button.
5. If the order was successful, you will be redirected to Thank You page and you will receive an email with the invoice attached.
6. Download the application from our website and Sign In with your email and password in order to use the purchased subscription.

To purchase the Standard Subscription from App Store, please follow the steps below:

1. Download and install our latest Project Plan 365 application from Apple Store.
2. Once you open the application the Get Started dialog will appear. Click on the Start your free 30 days Trial Now button.
3. A dialog will be displayed that presents you the Project Plan 365 Subscription Plans.
4. Click the Start Standard Subscription button.
5. Insert your Apple ID and password and then click Buy.
6. Confirm the subscription and accept the Subscription Terms.
7. Wait for the confirmation message.
8. In the Sign Up to Project Plan 365 dialog, insert your email and password or Sign Up with a third party account.
9. Click the Sign Up to Project Plan 365 button.

To purchase the Standard Subscription from Microsoft Store, please follow the steps below:

1. Download and install our latest Project Plan 365 application from Microsoft Store.
2. Once you open the application the Get Started dialog will appear. Click on the Start your free 30 days Trial Now button.
3. A dialog will be displayed that presents you the Project Plan 365 Subscription Plans.
4. Click the Start Standard Subscription button.
5. In the dialog that appears click the Continue button and enter the Credit Card information to purchase the subscription.
6. In the Sign Up to Project Plan 365 dialog, insert your email and password or Sign Up with a third party account.
7. Click the Sign Up to Project Plan 365 button.

If you have any question about our educational prices, please submit a ticket with your questions at Contact Support.

We accept the following payment methods:

1. All the major credit cards - Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay.
2. We accept wire transfer for orders that meet a minimum fee - Feel free to reach out to our Support Team for more info.

Unfortunately, we do not accept PayPal payment method. We accept all the major credit cards - Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay.

To cancel your subscription from App Store please follow the instruction from Apple Support. We have no access to your account and cannot reach them on your behalf.

To cancel your subscription from Microsoft Store please follow the instruction from Microsoft Store. We have no access to your account and cannot reach them on your behalf.

If you started a trial on our website and you don’t want to be charged when it expires, please go in our Online Portal and in Account page click on the Cancel Subscription button. Click on Stop Auto-Renewal button. Select a reason and a comment then click on the Stop Auto-Renewal button. You will receive a confirmation email of canceling the Auto-Renewal.

You can also cancel Auto-Renewal for the trial period from the Billing page, in the “Subscription Information” section click the “Manage subscription renewal options”. A dialog will be displayed where you can click the “Stop Auto-Renewal” button, then to enter a reason why you want to stop the Auto-Renewal and click the “Stop Auto-Renewal” button again. You will receive a confirmation email of canceling the Auto-Renewal.

Please note that if you don’t cancel your trial before it expires you will be automatically charged for the number of subscriptions you assigned in the trial period. The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

If you purchased a subscription from our website and you want to cancel the Auto-Renewal, go to Project Plan 365 Portal, click the “Billing” tab and in the “Subscription Information” section click the “Manage subscription renewal options”. A dialog will be displayed where you can click the “Stop Auto-Renewal” button, then to enter a reason why you want to stop the Auto-Renewal and click the “Stop Auto-Renewal” button again. You will receive a confirmation email of canceling the Auto-Renewal.

Note that if you cancel the Auto-Renewal, you will have to manually renew the subscriptions to avoid service interruption.