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FAQ › Sales & Billing › Category: Purchase Subscription
What is Receipt?
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A receipt is a written acknowledgment that something of value has been transferred from one party to another.
What is Vat?
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A value-added tax(Vat) is a consumption tax placed on a product whenever value is added at each stage of the supply chain.
What is Invoice?
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An invoice is a written verification of the agreement between the buyer and seller of the goods or services.
What is Universal platform subscription?
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Universal platform subscription is a subscription that allows the use of a product on multiple devices and operating systems.
What is Perpetual license?
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A perpetual license represents a software license that authorizes an individual to use a program indefinitely.
What is Upgrade?
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An upgrade is a new version of a software or a hardware product that is already installed or in use.
What is Microsoft?
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Microsoft is a leading global vendor of computer software.
What is CO-TERM info?
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CO-term info refers to general and special arrangements, specifications and standards that form an integral part of an agreement or contract.
What is App store?
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App store is an online portal through which software programs are made available for procurement and download.
Why I cannot access a Business feature?
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If you already purchased our Business Subscription, please Sign Out and back Sign In with your email and password inside the Project Plan 365 app.
Will I be charged after the trial subscription expires?
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If you started the trial period from our website, we don’t automatically charge your card.If you started the trial from App Store, please cancel your subscription to stop the automatic renewal: https://support.apple.com/en-us/HT202039
How many computers can we connect to the same account?
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Each editor needs to purchase a Standard/Business Subscription from our website. You can purchase all subscriptions under one single account and this will be the owner of the organization. It is forbidden for multiple users to use the same account.

You can find the cost for Standard/Business subscription in our Purchase page.

What is the minimum quantity of licenses for Enterprise Plan?
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We offer perpetual site licenses for more than 100 users. For more info, please Contact us.

How much does the perpetual license cost?
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We offer perpetual site licenses for more than 100 users. For more info, please Contact us.

How do I purchase the Enterprise Plan?
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We offer perpetual site licenses for more than 100 users. For more info, please Contact us.

I am trying to purchase the app and I'm having difficulties. Please advise.
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Please try to purchase our application again from our Purchase page or contact us at Contact Support.
Do you offer any discounted price?
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The discount depends on the number of users you would like to purchase our tool for.

Discounts offered based on the number of users:

2 users - 2% discount
3 users - 3% discount
4 users - 4% discount
5 users - 5% discount
6 users - 6% discount
7 users - 7% discount
8 users - 8% discount
9 users - 9% discount
10 users - 10% discount
11+ users – Contact Us

How does our pricing work?
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Our prices depend on 2 factors: the plan you’d like to use, and the number of users on the platform. Once you’ve decided on the plan and users, you can purchase our yearly subscription for each Editor team member. Please know that the Read-Only team members can use the app for free. We sell only yearly subscription.
Which plan is right for me?
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To find what is the best plan for you, please go to our Purchase page and see the features included in each plan. We also offer 30-day free trial for the fully functional product for both Standard and Business plan in order to evaluate our tool without putting a credit card on record.If you need help in choosing the right plan for you, please contact our Support Team: https://www.projectplan365.com/newticket/index
How to activate the subscription on Android device?
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To activate the subscription on Android device please follow the steps below:
  1. First please check if you are signed in on Google Play with the account used to buy the subscription.
  2. Go inside application and go to the menu Help –  Subscriptions .
  3. Press on the Restore Editor Subscription button.
  4. Wait for the confirmation message.
How do I purchase the Standard Subscription from Google Play Store?
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To purchase the Standard Subscription from Google Play Store, please follow the steps below:
  1. Download and install our latest Project Plan 365 application from Google Play Store.
  2. Open the application.
  3. Go to the Help menu – Subscriptions and click on the Start Complete Editor button.
  4. Click on “Continue” button from the Purchase Complete Editor dialog that appears.
  5. Choose the payment method.
  6. Confirm purchase.
Can we please enquire how this is metered, is it per user or per install?
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Project Plan 365 annual subscription is licensed per named user.
What does the “Purchase Standard Subscription” functionality do?
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The “Purchase Standard Subscription” functionality allows you to purchase the Standard Subscription from our Purchase page,from Project Plan 365 Portal or directly from our Project Plan 365 application.

What does the “Purchase Business Subscription” functionality do?
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The “Purchase Business Subscription” functionality allows you to purchase the Business Subscription from our purchase page, from Project Plan 365 Portal or directly from our Project Plan 365 application.

What are the subscription terms if I buy?
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Our terms and conditions can be found here: Terms
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