If when installing the Project Plan 365 app using the One-Click Installer you receive the message: “Download failed. Please retry or use the offline installer.” or “Installation failed. Please retry using the Offline Installer or contact us at contact@housatonic.com!” please make sure:

1. You are connected to internet;
2. You don’t have another MSI installer opened;
3. You don’t already have the Project Plan 365 app installed on your device.

If the installation still fails, click on the “Details” button and send us the Error Details that appear in the dialog at contact@housatonic.com.