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For the data from your account to be updated after you renew your subscription please follow the steps below:
- Make sure you downloaded and installed our latest application from Microsoft Store.
- Open application.
- Go to menu Help - Subscriptions.
- Press on Restore Standard Subscription.
- Wait for the confirmation message.
- Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from Microsoft Store to your Project 365 account.
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Subscriptions will automatically renew if the Auto-Renewal is enabled.
If the Auto-Renewal is disabled, you can manually renew the Business subscription directly from our Project Plan 365 application by going to File menu – Account – Purchase and click the Renew Subscriptions button. A pop-up dialog will appear. Select the number of subscriptions that you want to renew, edit the billing info, then click the Place Order button.
For more information, read the Renew Business Subscription online help article.
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Subscriptions will automatically renew if the Auto-Renewal is enabled.
If the Auto-Renewal is disabled, you can manually renew the Standard subscription directly from our Project Plan 365 application by going to File menu – Account – Purchase and click the Renew Subscriptions button.
A pop-up dialog will appear. Select the number of subscriptions that you want to renew, edit the billing info, then click the Place Order button.For more information, read the Renew Standard Subscription online help article.
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There are three possibilities:
- If you purchased a subscription from our website and you want to cancel the auto-renewal, please follow the steps from the Cancel Subscription
- If you purchased a subscription from App Store and you want to cancel the auto-renewal, you will need to follow the steps from Apple Support as we have no control over your apple account.
- If you purchased a subscription from Microsoft Store and you want to cancel the auto-renewal, you will need to follow the steps from Microsoft Store as we have no control over your Microsoft account.
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There are three possibilities:
- If you purchased a subscription from our website and you want to cancel the auto-renewal, please follow the steps from the Cancel Subscription
- If you purchased a subscription from App Store and you want to cancel the auto-renewal, you will need to follow the steps from Apple Support as we have no control over your apple account.
- If you purchased a subscription from Microsoft Store and you want to cancel the auto-renewal, you will need to follow the steps from Microsoft Store as we have no control over your Microsoft account.
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1. Make sure you downloaded and installed our latest application from App Store.
2. Open the application.
3. Go to menu “Help” – “Subscriptions”.
4. Click on “Restore Standard Subscription”.
5. Wait for the confirmation message.
6. Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from App Store to your Project 365 account.
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For the data from your account to be updated after you renew your subscription please follow the steps below:1. Make sure you downloaded and installed our latest application from Microsoft Store.
2. Open application.
3. Go to menu "Help" - "Subscriptions".
4. Click the "Start Standard Subscription" button.
5. Wait for the confirmation message.
6. Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from Microsoft Store to your Project 365 account.
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To renew the Standard Subscription, go to our Project Plan 365 Portal and Sign In with your Owner account. In Account page click on Renew Subscriptions button. Select the number of subscriptions that you want to renew and insert the billing info and credit card info, then click on the Place Order button. Note that you can renew a number greater or equal to the number of assigned Editor subscriptions.
You can also renew the Standard Subscription directly from our Project Plan 365 app. Go to File menu – Account – Purchase and click the Renew Subscriptions button. Then, follow the steps mentioned above.
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To renew the Business Subscription, go to our Project Plan 365 Portal and Sign In with your Owner account. In Account page click on the Renew Subscriptions button. Select the number of subscriptions that you want to renew and insert the billing info and credit card info, then click on the Place Order button. Note that you can renew a number greater or equal to the number of assigned Editor subscriptions.
You can also renew the Business Subscription directly from our Project Plan 365 app. Go to File menu – Account – Purchase and click the Renew Subscriptions button. Then, follow the steps mentioned above.
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Please Sign In with your email and password in our Online Portal page.
Then, go to Team page and assign the read-only role for the necessary team-members. After that, click on the Renew Subscriptions button in My Account page.
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