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FAQ › Account › Category: Trial Info
Is my trial canceled if I stop auto-renewal?
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If you decide to cancel the Auto-Renewal so you won’t be automatically charged at the end of your 30-day free trial, you will still be able to use the trial.
What is Free trial?
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Free trial represents a period of time in which the user has full access of the product with no hidden cost.
What is Trial 30 days?
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Trial 30 days represents a period of time in which the user has full access of the product.

How to cancel the Business Trial Subscription and revert to Standard Subscription?


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To revert to Standard Subscription after you started the Business trial please follow these steps:
1. Go to Online Portal.
2. Sign In with your email and password.
4. In Account page, click on Cancel Subscription button.
5. Sign Out and back Sign In inside application with your email and password.

How can I download the updated app?
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To download the latest version of Project Plan 365 please go to the https://www.projectplan365.com/download/ page - select the Platform and click on Download Project Plan 365 button. You will be redirected to the “Thank you for Downloading the Project Plan 365” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365” page in order to locate the installer.

Do you have the edit functionality?
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You can edit mpp files using our editor tool https://www.projectplan365.com/download/.
What does the “Start 30-Day Standard Trial” functionality do?
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The “Start 30-Day Standard Trial” functionality allows you to evaluate for free our application for 30 days.
Why after I canceled the Business Trial, I cannot revert to Business Trial?
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If you canceled the Business Trial, you cannot revert to Business Trial.
How do I unlock the features on the web application?
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To unlock the features you need to start a 30-Day Standard or a Business trial.
What does the “Start 30-Day Business Trial” functionality do?
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The “Start 30-Day Business Trial” functionality allows you to evaluate for free our application for 30 days. The 30 days free trial include the fully functional product.
If my trial expired and I bought the subscription afterwards, will I lose data?
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If your trial expires you won't lose your saved data. You will have access to your files after you purchase a Standard or a Business Subscription from our website.

How can I edit the task?
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In order to use the full editor features, please download and install our Project Plan 365 app. Sign Up in our Project Plan 365 Portal in order to start a 30 days Standard Trial Subscription. Then, Sign in with your email and password inside Project Plan 365 app (look upper right corner for Sign in button)

Why is the Business edition not supporting the mobile platforms?
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The Business Subscription is available for iOS devices. On Android devices, you can Sign In with your email and password, but the real-time collaboration and the master project and subprojects features are not available at this point.
Could you please extend my trial period?
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Please submit an online ticket with your request at https://www.projectplan365.com/newticket.

How long is the trial period?
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The trial period is 30 days.
The trial offers the same functionalities like the purchased application?
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The trial offers the same functionalities like the purchased application.
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