FAQ Project Plan 365

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Is there an instructional video that can be downloaded for review to first time users?
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You can read our online training that has also videos included: https://www.projectplan365.com/training/. Or you can access our youtube channel, that includes training videos, from the following link: https://www.youtube.com/user/HousatonicSoftware/videos​​​​.

How do I silent install Project Plan 365 for Windows Pc/Server?
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To Silent Install Project Plan 365 please read this article: https://www.projectplan365.com/articles/silent-installuninstall-project-plan-365-for-win-pcserver/.

What are the differences between Microsoft Project and Project Plan 365 for Windows?
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Please see the list with the comparison between Project Plan 365 for Windows and Microsoft Project: https://www.projectplan365.com/articles/project-plan-365-pc-versus-microsoft-project-2016-comparison/.

What Arhitectures does Project Viewer for Windows Web/Server support?
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You can find the requirements for installation for Project Plan 365 on Web at: https://www.projectplan365.com/articles/install-project-viewer-365-for-windows-webserver/.

How do I install Project Viewer for Windows?
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To install Project Viewer 365 for Windows download the MSI Install Program from https://projectviewercentral.com/download/ and follow these steps:
1. Log on to your computer with administrative rights.
2. In Windows Explorer locate the Housatonic Project Viewer MSI install program.
3. Run Project Viewer.msi and follow the onscreen instructions.
4. Click Finish to end the installation process.

Where can we get the download for Project Plan 365 app?
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Please download and install our latest Project Plan 365 application at the following link: https://www.projectplan365.com/download/.

How can I print in A0 format on Windows?
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In order to print in A0 format on Windows, please follow these steps:
1. Download and install the free CutePDF Writer software from this link: http://www.cutepdf.com/download/CuteWriter.exe
2. Open Project Plan 365 app.
3. Go to File - Print - Page Setup
4. Select Options and on Printer field select CutePDF Writer, then press OK.
5. On paper size select ISO A0.

Each time I try to use OneDrive or a link to access my Microsoft Project plan, the application crashes.
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If the application crashes please download and install our latest application from our website. If this did not solve the issue please submit a ticket at https://www.projectplan365.com/newticket/index.

How do I assign a base calendar to a resource?
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To assign a base calendar to a resource follow these steps:
1. On the View menu, click Resource Sheet.
2. In the Resource Name field, select the resource you want to assign a calendar to.
3. In the Base calendar column, select the calendar you want to assign to the resource.​

How can I make the grid lines bolder?
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You can see how to change the gridline appearance at: https://www.projectplan365.com/articles/gridlines/.

Why progress line and progress point are not in sync? Progress line is gone after reopening same file.
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Please download and install the latest app from this link: https://www.projectplan365.com/download/.

Could you please extend my trial period?
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Please submit an online ticket with your request at https://www.projectplan365.com/newticket.

What is a Chatbot?
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A chatbot is an artificial intelligence software that can simulate a conversation with a user in natural language through messaging applications, websites or mobile apps.
Can I open a project by drag-and-drop?
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Opening projects by drag-and-drop is available only for Windows.

What is Basecamp?


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Basecamp is a management tool that helps managing projects and collaborating with clients.

How to remove a file from My Projects - Drive 365 folder on iOS or Android device?
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To remove one of the files in My Projects - Drive 365 on iOS or Android, long tap on the file in file-picker and click on Delete.
When I save the file from Project Online, the project will be overwritten?
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When a project file is open and updated in Project Plan 365, it can be saved (overwritten) just like any other file, by pressing the “Save” button. The project file will be updated.
What is Microsoft Project Online?
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Microsoft Project Online is a flexible online solution for project portfolio management that provides powerful project management capabilities for planning, prioritizing, and managing projects and project portfolio investments
What is Microsoft Project Server?
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Microsoft Project Server is a project management server solution made by Microsoft.

Where are all the Business Projects saved?


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All the business projects are saved in My Projects - Drive 365 folder. You can also view your files in Online Portal - Projects page.​
Can I copy/move files on iOS device?
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Once you have files in the “Project Plan 365” folder, you can copy/move them to other locations, share them through emails or open them in other applications.

Can I save a project plan on Project Server 2019?
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For saving the plans, Project Plan 365 is compatible with Project Server 2013, 2016 and 2019.
What is a link?
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A link is a selectable connection from one word, picture, or information object to another in a multimedia environment such as the World Wide Web.
Can I open a project from an URL?
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To open a project from a given URL go to File - Open - URL and then place the URL address and click Open.
Why am I not able to save more projects on the Drive 365?
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The quota for each user on My Projects-Drive 365 is 100 MB. Adding new files after the maximum size is not possible. In order to save new files you must delete existing files to make room for the new project.
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