How to change the height of Gantt bars?
Question Link

To change the height of Gantt bars go into Gantt Chart view then click on Format - Layout and change in the Bar height dialog box the size of the bars then press ok.

How to make the milestones appear as red diamonds in Gantt Chart?
Question Link

To change the shape or color of a milestone in Gantt Chart go to Format - Bar styles. Click in the row named milestone on the appearance cell corespondent to the row and select the shape and color then press ok.

Which views support style customizations?
Question Link

The views which can be customized are Gantt Chart, Task Sheet, Resource Sheet and Tracking Gantt.​

How can I customize bar appearance in Gantt Chart or Tracking Gantt views?
Question Link

The appearance of the task bars can be changed by using the “Bar Styles” or “Bar” options from the “Format” menu. By using the “Bar Styles” option, all the bars belonging to the modified category (milestone tasks, manual tasks, etc) will be changed. By using the “Bar” option, the customizations will only apply to the bar which corresponds to the selected task from grid.

How do I change the appearance of a summary task in Gantt Chart?
Question Link

To change the appearance for the summary task click on Format - Bar Styles - Summary - Appearance. In the lower bottom of the window modify the appearance as desired then click OK.

How do I change the appearance of the project summary task in Gantt Chart?
Question Link

To change the appearance for the project summary task click on Format - Bar Styles - Project Summary - Appearance. In the lower bottom of the window modify the appearance as desired then click OK.

How do I change the appearance of a milestone in the Gantt Chart?
Question Link

To change the appearance for the milestones click on Format>Bar Styles>Milestone>Appearance. In the lower bottom of the window modify the appearance as desired then click OK.

How do I make the text for all tasks Bold Italic?
Question Link

To change the Text Style to Bold Italic for the entire project click on Format - Text Styles - Bold Italic.

Where can I find the “Scaling” option?
Question Link

To find the “Scaling” option you have to go to the “File” menu and choose the Print option. Click the “Page setup” option and a dialog will open and you will see that there is the Scaling option which includes the “Adjust to” and “Fit to” commands.

Where can I find the “Print between two dates for Timeline View” option?
Question Link

To find the “Print between two dates” option, open the app then go to the “File” menu, select the “Print” option and then choose the “Page setup” option. A dialog will appear. Go to the “View” tab to reach the “Print between two dates” function.

I cannot print the Gantt Chart on Windows.
Question Link

Our print implementation uses WMI service in order to allow timescale customization from within print dialog. In this case WMI is not accessible (service not enabled or access not permitted) or one of the printers is not properly supported via WMI.

How to make months visible on the top of the Gantt Chart?
Question Link

To make months visible in the Timescale go to Format - Timescale - Middle Tier Formating and set the Units to "months".

How to print the Timeline view?
Question Link

To print the Timeline view, open the application and select the Timeline view, go to menu File->Print dialog.

What system requirements does my Android Phone need for Project Viewer to work?
Question Link

​The minimum Android version for Project Viewer 365 is : 5.0.

What system requirements does my iPad need for Project Viewer to work?
Question Link

T​he minimum system requirements for Project Viewer 365 on iPad is version 7.1.

How do I install Project Viewer on my iPhone?
Question Link

To install Project Viewer 365 on your iPhone you need to use an Apple ID to purchase iProject Viewer app and download it. If you don't have an Apple ID, you can create one in App Store.After downloading, iProject Viewer is automatically installed in the /Applications folder, and the application icon appear in Launchpad.​Besides the iProject Viewer app, you can additionally buy the MPP+ in-app purchase that brings you enhanced functionality.​

How do I uninstall Project Viewer from my iPhone?
Question Link

To uninstall Project Viewer 365 from your iPhone hold down the app’s icon in Launchpad until the iProject Viewer icon start to jiggle, and then click the app’s delete button (x) to uninstall the app. If you don‘t see a delete button, you can‘t uninstall the app. You can reinstall the app by viewing the App Store Purchases list and clicking the Install button for the app.​

How do I uninstall Project Viewer from my Mac ?
Question Link

To uninstall Project Viewer 365 for Mac select the app icon from the /Applications folder, right click on it and from the contextual menu select Move to Trash.

How do I customize the installation process for Project Viewer on Windows?
Question Link

​To custom install Project Viewer 365 on Windows follow these steps:
1. Log on to your computer with administrative rights.
2. In Windows Explorer locate the Housatonic Project Viewer MSI install program.
3. Run ProjectViewer.msi and follow the onscreen instruction. 4. Select Custom on install type dialog, and then choose what clouds features to be installed.
5. Click Finish to end the installation Process.

How do I uninstall Project Viewer for Windows?
Question Link

To uninstall Project Viewer 365 for Windows open Start - Control Panel - Add Remove Programs. Select Project Viewer 365, then Remove.​​

The UI it almost looks like a Citrix session - does the software communicate back to your servers at all (other than licensing)?
Question Link

Our application is not Citrix or other type web session- is a standalone app that runs directly on the installed device

How to customize any reports?
Question Link

​We are sorry but currently don’t have custom reports feature in our application.​

Project Plan 365 text is not sharp on a 4K display.
Question Link

If Project Plan 365 is not sharp on a 4K display please check the default Scaling settings for your display. Make sure that the Scale and layout is set to 100%.​

I have a mpp file created with Microsoft Project and in Project Plan 365 there are some differences . Shouldn't it be compatible?
Question Link

​Project Plan 365 aims to be compatible with the latest updates and versions of Microsoft Project. If you open the file in Project Plan 365 and notice differences you need to update the latest version of Microsoft Project.

Is there a feature to prevent editing a file that is open with MS Project?
Question Link

We do not have a functionality as this time to prevent editing a file that is open with MS Project.