FAQ Project Plan 365

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How do I set days to specific working times?
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To change the working times in your calendar, please go to the menu Project menu - Change Working Time. In the Work Weeks tab, click on the Details button and for each working day, set the working hours. For the specific working times to be applied to your project, don’t forget to go to menu File – Options – Schedule tab and change the “Default start time” and “Default end time” values, as well as “Hours per day” and “Hours per week” values to match the set working times. 

Why aren’t the “Top” and “Bottom” bar text options available on Mac?


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Please make sure you have our latest version of the application installed on your device: Download Project Plan 365

How do I indicate the time actually spent on the tasks for resources?
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To see the actual work performed for a task, you can add the Actual Work field. In the Gantt Chart View, select any field and go to FormatInsert Column. From the Field Name dropdown list select Actual Work.
How can I know the "Planned Percentage Complete" of my project?
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Unfortunately, we don’t have a way to do this in Project Plan 365 because we don’t support formulas.
I can't find the Resource Form view in my Mac application.
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We are sorry but the Resource Form view isn't available in our Mac application at this moment.
Can't find the Task Form view in the Mac application.
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We are sorry but the Task Form view isn't available in our Mac application at this moment.
I have the Business feature but the Resource Leveling functionality is missing.
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If the Resource Leveling functionality isn't available in the Project Plan 365 application, please make sure you have the latest version of the application installed on your device: Download
How can I customize the S-Curve report?
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We are sorry but the S-Curve Report can't be customized at this point.
How often is the Project Plan 365 application updated?
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How often is the Project Plan 365 application updated?
How can I show only the critical tasks in the Network Diagram view?
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How can I show only the critical tasks in the Network Diagram view?
How can I identify the critical tasks in the Network Diagram view?
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How can I identify the critical tasks in the Network Diagram view?
How can I display "Late Start" and "Late Finish" dates in the Network Diagram view?
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We are sorry but the Network Diagram is view-only and displaying "Late Start" and 'Late Finish" dates to the task boxes is not possible at this point.
Why isn't the total cost of a summary task updated when using custom fields?
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The Custom fields of Cost type do not automatically calculate the total sum of subtasks of a Summary Task.The only field that works with this formula is the Cost field.Custom Cost fields are used to add custom currency data to an individual task information and does not use the same formula as the Cost field that automatically calculates Summary Tasks value.
How can I create a report only with the columns I need?
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To create a report only with the desired columns, go to menu Project - Report - Custom - New. From the "All Columns" section, select the desired fields and move them in the "Report Columns" section. Press "Save" for the changes to apply.
Does Project Viewer 365 work on Windows 11?
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Our Project Viewer 365 application works and can be installed on Windows 11.
Does Project Plan 365 work on Windows 11?
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Our Project Plan 365 application works and can be installed on Windows 11.
Why don't I have the option to save .MPP files with a password in the Project Plan 365 application?
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If the Save Password Protected .MPP Files functionality isn't available in the Project Plan 365 application, please make sure you have the latest version of the application installed on your device: Download
Why isn't the "Protect Plan" option available in Project menu?
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If the Protect Plan option isn’t available in Project menu, please make sure you have the latest version of the application installed on your device: Download
How do I Sign Up with an Apple account?
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To Sign Up with an Apple account, go to our Sign Up page and click on the Sign Up with Apple button. Insert your Apple ID and password. Wait for the two-factor authentication code. Insert the code. Afterwards, choose if you want to Share or Hide your email. If you choose the Hide My Email option, we suggest you share with us a real/valid email for better user experience. You will receive an email with details about your account. Once your account was created, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under the desired Subscription. Fill in all the required information and a valid credit card number then click on the “Start Standard/Business Subscription” for your 30-day Standard/Business Trial to start.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I Sign Up with a Google account?
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To Sign Up with a Google account, go to our Sign Up page and click on the Sign Up with Google button. Insert your email address and password. You will receive an email with details about your account. Once your account was created, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under the desired Subscription. Fill in all the required information and a valid credit card number then click on the “Start Standard/Business Subscription” for your 30-day Standard/Business Trial to start.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I Sign Up with a LinkedIn account?
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To Sign Up with an LinkedIn account, go to our Sign Up page and click on the Sign Up with LinkedIn button. Insert your email address and password. You will receive an email with details about your account. Once your account was created, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under the desired Subscription. Fill in all the required information and a valid credit card number then click on the “Start Standard/Business Subscription” for your 30-day Standard/Business Trial to start.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires. The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I Sign Up with a Microsoft Work account?
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To Sign Up with an Microsoft Work account, go to our Sign Up page and click on the Sign Up with Work Account button. Insert your email address and password. You will receive an email with details about your account. Once your account was created, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under the desired Subscription. Fill in all the required information and a valid credit card number then click on the “Start Standard/Business Subscription” for your 30-day Standard/Business Trial to start.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I start a 30-Day Standard Trial?
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To start the Standard Trial, please go to our Project Plan 365 Portal, type your email address and a password then click on the “Sign Up” button. Once you created your account, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under Standard Subscription. Fill in all the required information and a valid credit card number then click on the “Start Standard Subscription” for your 30-day Standard Trial to start. In Account and Billing pages you will see the details about the Standard Trial. After this, you can invite other Team Members to join your organization in Team Members page.In order to use the Standard Trial features, download and install our latest application from our Download page. Then, each team member needs to Sign In with his email and password inside Project Plan 365 app.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

Can I use Project Plan 365 without paying anything?
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You can use our application in "Free Read-Only" mode to open and view the .MPP files or you can start a 30-Days free Trial in order to have acces to the fully functional product.

To start a Standard Trial, please go to our Project Plan 365 Portal, type your email address and a password then click on the “Sign Up” button. Once you created your account, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under Standard Subscription. Fill in all the required information and a valid credit card number then click on the “Start Standard Subscription” for your 30-day Standard Trial to start. In Account and Billing pages you will see the details about the Standard Trial. After this, you can invite other Team Members to join your organization in Team Members page.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

What happens if I don’t add card information when starting a trial?
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If you skip adding card information when Signing Up to Project Plan 365 your account will be in Free Read-Only Mode. In order to be able to use the Standard or Business trial features please add the required information to start a trial. Click here to learn more about how to start a Standard Trial or a Business Trial. You can always cancel Auto-Renewal so you wouldn’t be charged when the trial period expires.
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