FAQ Project Plan 365

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Can I share a project from the Drive 365?
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There are three possibilities you can share your project with your team members or people outside the organization:

  1. By using the Share option from the Share - Share menu;
  2. By clicking on the Share Project button from the Share bar that appears after opening a file;
  3. By going to File menu – Open – My Projects - Drive 365  and in the file picker right-click on the project you want to share and choose Share option from the contextual menu.

Just type the E-mail address and a message, if you want, and click on one of the three options available in the Share Projects with the Team Members dialog: Copy Link, Send as PDF, Send as MPP.For more information, check the Share online help article.

How to add resources for tasks in the Gantt Chart view?
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To add resources from the Gantt Chart table, in the Resource Name column, write or select the resource you want to add and set the units or the number of items.To assign resources to tasks in Gantt Chart view, you can import the existing team members from your organization or to add other resources.

  1. To assign an existing team member from your organization to a task, in the Gantt Chart view, click on the down arrow in Resource Names field and from the drop-down list, select a team member (marked with an icon).
  2. To add a resource that is not a team member, simply insert his name in Resource Names field.

Another way to assign a team member or a resource to a task, is to select a task and go to menu Team - Assign - Team Member / Resource.

Why I'm not able to delete a file from Drive 365?
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Please know that only the users with Admin rights can delete the files from Drive 365. Contact the owner of the team to give you Admin rights.
Is there an educational discount?
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If you have any question about our educational prices, please submit a ticket with your questions at Contact Support.

Can I pay the subscription with PayPal?
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Unfortunately, we do not accept PayPal payment method. We accept all the major credit cards - Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay.

Why was I charged 1$ when I started a free trial?
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You may see a $1 pending charge on your bank statement when you start a Standard or Business Trial for Project Plan 365 as part of our card authorization process. This is a temporary authorization charge and it will disappear from your statement.Our payment processor may send a request to the issuing bank a $1 authorization to verify that the card is valid and the bank will allow it to be authorized.
How can I change the bar color for multiple individual tasks at the same time?
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We are sorry but changing the bar color for multiple individual tasks at the same time, isn’t possible in our application at this point.
On what clouds can I save my projects?
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Our application supports saving your .MPP files in the following clouds locations: Drive 365, Google Drive, Dropbox, OneDrive, Project Online/Server, SharePoint, Box, Basecamp.
How can I purchase additional subscriptions?
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In order to purchase more subscriptions, you need to Sign In in our Portal Page, go to the Account tab and click on the “Buy more subscriptions” button. Insert the Credit Card info and Billing info and click on the “Place order” button.
After that, the subscriptions can be assigned to the team members. For more information about how to assign the purchased subscriptions, you can check our Manage Team members online help article.
How do I set days to specific working times?
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To change the working times in your calendar, please go to the menu Project menu - Change Working Time. In the Work Weeks tab, click on the Details button and for each working day, set the working hours. For the specific working times to be applied to your project, don’t forget to go to menu File – Options – Schedule tab and change the “Default start time” and “Default end time” values, as well as “Hours per day” and “Hours per week” values to match the set working times. 

Why aren’t the “Top” and “Bottom” bar text options available on Mac?


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Please make sure you have our latest version of the application installed on your device: Download Project Plan 365

How do I indicate the time actually spent on the tasks for resources?
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To see the actual work performed for a task, you can add the Actual Work field. In the Gantt Chart View, select any field and go to FormatInsert Column. From the Field Name dropdown list select Actual Work.
How can I know the "Planned Percentage Complete" of my project?
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Unfortunately, we don’t have a way to do this in Project Plan 365 because we don’t support formulas.
I can't find the Resource Form view in my Mac application.
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We are sorry but the Resource Form view isn't available in our Mac application at this moment.
Can't find the Task Form view in the Mac application.
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We are sorry but the Task Form view isn't available in our Mac application at this moment.
I have the Business feature but the Resource Leveling functionality is missing.
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If the Resource Leveling functionality isn't available in the Project Plan 365 application, please make sure you have the latest version of the application installed on your device: Download
How can I customize the S-Curve report?
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We are sorry but the S-Curve Report can't be customized at this point.
How often is the Project Plan 365 application updated?
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How often is the Project Plan 365 application updated?
How can I show only the critical tasks in the Network Diagram view?
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How can I show only the critical tasks in the Network Diagram view?
How can I identify the critical tasks in the Network Diagram view?
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How can I identify the critical tasks in the Network Diagram view?
How can I display "Late Start" and "Late Finish" dates in the Network Diagram view?
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We are sorry but the Network Diagram is view-only and displaying "Late Start" and 'Late Finish" dates to the task boxes is not possible at this point.
Why isn't the total cost of a summary task updated when using custom fields?
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The Custom fields of Cost type do not automatically calculate the total sum of subtasks of a Summary Task.The only field that works with this formula is the Cost field.Custom Cost fields are used to add custom currency data to an individual task information and does not use the same formula as the Cost field that automatically calculates Summary Tasks value.
How can I create a report only with the columns I need?
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To create a report only with the desired columns, go to menu Project - Report - Custom - New. From the "All Columns" section, select the desired fields and move them in the "Report Columns" section. Press "Save" for the changes to apply.
Does Project Viewer 365 work on Windows 11?
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Our Project Viewer 365 application works and can be installed on Windows 11.
Does Project Plan 365 work on Windows 11?
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Our Project Plan 365 application works and can be installed on Windows 11.
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