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How can I cancel my Standard subscription from Microsoft Store?
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To cancel the Standard Subscription, please go to "Help" menu - "Subscriptions" tab and click the "Cancel Subscriptions" button. Then, follow the instructions from Microsoft Store. We have no access to your account and cannot reach them on your behalf.
How can I keep the outline structure when importing an excel file?
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In order to keep the outline structure, you can insert the column “Outline Level” into your project and then export it to Excel. After that, when importing it, the project structure will be the same as the one before exporting the project.
Why doesn't a milestone has a duration of 0 days?
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The milestones can also have a duration rather than 0 days and can be marked as milestones by selecting the tasks and going to the Task Information dialog – Advanced tab and checking the “Mark task as milestone” checkbox. Only if you do not need to allocate time for your Milestone you can set the tasks Duration to 0.
Does Project Plan 365 have Macros compatibility?
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We are sorry but there’s no compatibility between the MACROS of MS-Project and our application and we don’t run macros.
How can I import a PDF file?
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We are sorry but the Import from PDF functionality isn't available in our application at the moment.
How do I list the task types in a schedule?
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In order to see the task types, you need to insert the "Type" column. In order to do that, go to the Format menu, select the "Insert Column" option, from "Field Name" select "Type" and press "OK".
How do I show the Calendar type information in Gantt Chart?
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To add the Calendar information to Gantt bars, apply the Gantt Chart View – make sure you are not selecting any particular task or bar – on the Format menu, click Bar Styles- select the type of Gantt bar – click Text tab – select "Task Calendar" – click OK.
How to set a default font style?
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We are sorry but at this point it is not possible to set a default font style.
Will the credit card be stored after I purchase a subscription?
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Yes, the credit card information will be stored after purchasing a subscription.
Will I automatically be charged if my subscription expires?
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You will automatically be charged only if the “Auto-Renewal Subscription” is enabled. To see if the subscription will be auto-renewed, you can go to Billing page and see if the “Manage Subscription Renewal Option” button appears.
Where can I see the Billing Information?
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To see the Billing Information, go to , please go Project Plan 365 Portal - “Billing”. Note that only Admins can access the “Billing” tab.
How do I edit my payment information?
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To edit your payment information, please go Project Plan 365 Portal - “Billing” tab and click the “Edit Payment Information” button. Edit the fields you want and then click the “Save Payment Information” button.
With the Standard Plan, do I have an unlimited amount of projects?
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With the Standard subscription you can create as many projects as you like and you have the option to save them either locally on your device or on one of the supported cloud locations.
What are the grey vertical bands in the Gantt Chart?
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The grey vertical bands in the Gantt Chart represent the non-working time.
I just want to print the Gantt and not the columns. How do I do this?
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In order to print only the Gantt Chart, drag to the left the bar that separates the grid from the Gantt Chart and then go to the File menu - Print - Print.
How do I remove the non-working time from the Gantt Chart?
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In order to remove the non-working time from the Gantt Chart, go to the Format menu - Timescale and select "Non-Working time" tab. From "Formatting Options" select " Do not draw" option and click "OK" for the changes to take effect.
I need to add the Unique ID field to the .MPP file.
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In order to insert the Unique ID field, go to the Format menu - Insert Column option. From Field Name select Unique ID and press "OK".
Where are the Overview reports?
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In order to access the overview reports, click on the "Report" menu - Overview.
Does your Project Plan 365 for Windows application support high contrast?
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We are sorry but our application doesn't support high contrast at the moment.
How resources are affected when you upload multiple subprojects in a Master Project?
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After you consolidate files into a master project file, the tasks from subprojects files remain separate, resources are combined from all subprojects.

You can change resource information in the master project and the changes will be replicated in the subproject's source file.

You can view all resources in the master project and subprojects together in the Resource Sheet view, the resource can be edited /assigned.

If the same resources are used in multiple subprojects, you see the resource names just once because the resources are combined. However, it is recommended to use organization Team Members, then assign the resources in different subprojects.

Keep in mind that if you use the same resource in multiple projects, in Master Resource Sheet will appear one resource. If that resource uses different Std rate values in the subproject source file, the Master Project file will calculate an average value based on std rate value and cost per use.

What is the shortcut to save the file?
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The keyboard shortcut to save a file is CTRL + S.
How can I increase the number of the printed pages for clarity?
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If you want your printed file to be more clearly, you can change the Paper Size from the “Page Setup” dialog and then use the “Print Preview” option in order to see the changes made in the Page Setup dialog.

Also, please make sure you don’t have checked the “Fit to” option and that “Adjust to” is set to “100%”.

What is Project Plan 365?
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Project Plan 365 is a solution for project planning in traditional Gantt Chart or modern Agile which offers support for efficiently building a project plan, tracking the plan during execution and sharing the plan with team members that have restricted write access as decided by the PM.

Can I use this application without having Microsoft Project installed?
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Yes, you can use our application without having Microsoft Project installed on your device. Please know that our software is not part of Office 365. Our tool is called Project Plan 365 and it is compatible with Microsoft Project in the sense that you can open in our tool the files saved in Microsoft Project or you can open in Microsoft Project the files created in our tool, but we are not a Microsoft owned application.
How to see only the tasks?
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To see only the tasks, you can use the Task Sheet view. In order to use the Task Sheet view, please go to menu View – Other Task Views- Task Sheet or in View Bar click on Task Sheet button.
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