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Why did the time settings not change automatically even though I changed it from the Options dialog?
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Answer

The “Default End/Start” times are used when the user does not set a time for the dates he writes in “Finish/Start” fields.

Related to the fact that you have to change the values also in “Change working time”, this is also advised in Microsoft Project. This is encouraged because even though the settings are not equivalent, the values from default end time and project calendar end times should be the same to avoid confusions.

How do I change the start date for Task 0?
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We are sorry but the Start and Finish fields for the task with ID 0 aren't editable in grid. If you want to edit the Start date of your project, you can use the Move Project option. For more information about the Move Project functionality, please read the Move Project article.
Why I cannot open a .MPP file from Project Online?
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Most likely, the issue is caused because the URL includes the entire path to your .MPP file. Please make sure the link looks like this: {sharepoint_url}/sites/pwa. For example: https://name.sharepoint.com/sites/pwa

How do I import the project into Primavera P6?
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You can export the project as XML file by going to menu File-Export-Export to XML and then import it in Primavera P6.
How do I change the color of the text inside the Gantt bars?
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To change the color of the text inside the Gantt bars, please go to menu Format – Text Styles and select Bar Text Inside then make the desired changes and click OK.
How do I add the Task Name inside the Bar in the Gantt Chart view?
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To add the Task Name inside the bar in Gantt Chart, go to the Format tab, click Bar Styles- select the type of Gantt bar – click Text tab – on the Inside field select Name – click OK.
Are the read-only team members able to open files from Drive 365?
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Any read-only team member can open and view the files stored in Drive 365 cloud.
Why I cannot access a Business feature?
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If you already purchased our Business Subscription, please Sign Out and back Sign In with your email and password inside the Project Plan 365 app.
Will I be charged after the trial subscription expires?
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If you started the trial period from our website, we don’t automatically charge your card.If you started the trial from App Store, please cancel your subscription to stop the automatic renewal: https://support.apple.com/en-us/HT202039
Why the start of the tasks appears as 9:00 AM even though project schedule is set to start at 8:00?
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You need to set the working hours in both Options dialog under Advanced tab and in Change Working Time dialog (menu Project-Change Working Time) for each day.
How do I delete a subproject in a master project?
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To delete a subproject, select the summary project row, go to the Task menu and click on the "Delete" button.
The invited team members did not receive an invitation email.
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Please check the Spam folder and make sure that our domain name projectplan365.com is on your safe list. If you problem is not solved, please submit a ticket on our Support Team.
How can I open the application without the two "Add Individual Team Members" dialogs coming up every time?
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If you don't want the "Add Individual Team Members" dialogs to show up every time you open the application, please check the "Don't show this dialog again" checkbox inside the dialog.
How do I find the Print option on iPad?
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In order to find the Print option on iPad, go to the File menu - Print and select the "Print" option.
How do I export a dashboard project?
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In order to export your dashboard, go to menu File - Export - Export Dashboard.

How do I open a dashboard file?
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To open an existing Dashboard file click the Report Tab – Dashboard – Open – Select the dashboard file and make sure it is in XML format and click Open.The “Dashboard” option can also be found in File menu – Home tab – Dashboard.

I tried to restore my subscription, but it doesn’t work.
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If you still have trouble restoring your subscription, please contact us.
What happens if I delete the log file?
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If you delete the log file from your computer, a new .txt file will be created automatically when making actions in the application, only if the “Enable Local Logs” checkbox is checked inside the “Options” dialog.
What are the information that are logged in the .txt file?
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The following information are being logged:
  • Timestamp of event (user’s time)
  • Session Started indicator
  • Application Version
  • Application Language
  • App Events (Opened dialogs, Clicked buttons, etc.)
  • User Activity Events (Active User Email, Edit actions, Change view, etc.)
  • Errors
  • About Information
How to change the location of the log file?
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You can change the location where the text file is saved by going to the File menu – Options dialog, select “Usage Data” tab, check the “Enable Local Logs” checkbox (if not enabled) and type the full path to the file or click on the “Browse” button, select the new location, type the name of the .txt file and press “Save”. After that, click “OK” button inside the “Options” dialog for the changes to take effect. Events will be logged in the new file.
Where is the text file saved?
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The default location for the logs file is‘%AppData%/Project Plan 365/LocalLogs.txt’. This can be changed at any time.

Note: Depending on app usage, the logs file may get pretty big.
How to disable “Local Logs”?
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In order to disable “Local Logs”, go to the File menu – Options, select “Usage Data” tab and from Troubleshooting section, uncheck “Enable Local Logs” checkbox. After that, click “OK” in the “Options” dialog for the changes to take effect.
How to enable “Local Logs”?
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Local Logs are disabled by default but they can be enabled at any time. In order to enable “Local Logs”, go to the File menu – Options, select “Usage Data” tab and from Troubleshooting section, check the “Enable Local Logs” checkbox. After that click “OK” in the “Options” dialog for the changes to take effect. Events will start to be logged right away in the “Local Logs File”.
What does the “Local Logs” functionality do?
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Local Logs is a system which logs in-app events that are stored locally in a text file which can be used in order to identify the steps for reproducing an error.
Is there a way to implement a Window Tab where we can circle between opened Projects on Mac?
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Answer
To find all the opened projects on Mac, please right-click on the Project Plan 365 icon and then click on Show All Windows button.
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