Why I can’t see the “Copy Timeline” button in ribbon on the Mac platform?
Question Link

If the “Copy Timeline” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.

Why I can’t see the “Compare” button in ribbon on the Mac platform?
Question Link

If the “Compare” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.

Why I can’t see the “Change Working Time” button in ribbon on the Mac platform?
Question Link

If the “Change Working Time” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.

Why I can’t see the “Bar” button in ribbon on the Mac platform?
Question Link

If the “Bar” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.

Why I can’t see the “Bar Styles” button in ribbon on the Mac platform?
Question Link

If the “Bar Styles” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.

Why I can’t see the “Autofilter” button in ribbon on the Mac platform?
Question Link

If the “Autofilter” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.

Why I can’t see the “Assign” button in ribbon on the Mac platform?
Question Link

If the “Assign” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.

Why I can’t see the “Agile” button in ribbon on the Mac platform?
Question Link

If the “Agile” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.

Why I can’t see the “About” button in ribbon on the Mac platform?
Question Link

If the “About” button is not visible in ribbon, please press "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.

I am trying to purchase the app and I'm having difficulties. Please advise.
Question Link

Please try to purchase our application again from our Purchase page or contact us at Contact Support.

How can I set for each day the real time allocated by a resource on a task?
Question Link

We are sorry, but this cannot be achieved easily in our app.Our application automatically calculates the working hours for a task based on duration and resource units.

I use the local installed program on my pc and sometimes the application disconnects from the project I work and I need to open that project again.
Question Link

If you are disconnected when using the Real-Time collaboration, you can increase the time by going to menu File-Options and in Advanced tab increase the time for Collaboration Timeout.

How can I set a specific start/finish time for a task?
Question Link

In order to set a specific time for a task, click on the duration cell to open the date picker and click on the "Time" button. Select the time and then exit edit mode for the changes to take effect.

What is a Hyperlink?
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It allows to add files that reside locally on your disk or web addresses to the tasks.

What is Timescale?
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A ruler with time units, used usually in association with a Gantt Chart, to measure the duration of tasks. Time units may vary from minutes to hours, days, weeks, months or years.

What is Overallocation?
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The situation corresponding to a resource of type work who dedicates more than 8 hours a day to accomplish some tasks. Overallocation may have two distinct causes: 1) the resource is assigned to several tasks that are scheduled during the same period (i.e. the resource is supposed to work 4 hours at task1 and 8 hours at task2 in the same day); 2) the PM wants the resource to dedicate more time and assigns more than 100% units for that resource.

What is a Resource Assignment?
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It represents an association between specific tasks and the resources needed to complete them. Assigning resources to tasks will indicate who or what is needed to complete the tasks in your project. More than one resource can be assigned to a task. Both work resources (e.g. people) and material resources can be assigned to tasks.

What is a Task Dependency?
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It is a relationship between the tasks in the project that drive the schedule for the project. The nature of the relationship between a predecessor task and a successor task determines the type of task dependency to use. We can use 4 types of task dependencies: Finish - To - Start (FS), Start - To - Start (SS), Finish - To - Finish (FF) and Start - To - Finish (SF).

What is a Task Usage View?
Question Link

It is a view that lists for each task the resources assigned to it and the amount of work that each resource has performed over time. It is a matrix of work assignments. In a table spanned over the project's period, workloads are presented for each task, and within it, each resource, if any is available.

What is a Project Manager?
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A person responsible for accomplishing the expected project objectives, having responsibilities such as creating clear and attainable project objectives, building the project requirements, and managing constraints such as time, costs, scope and quality. A project manager can have the responsibility of planning, execution and closing of any project in a specific field and they represent the bridging gap between production team and the client. Typically project managers are users that create or edit project plans and they are the authors of the project plan.

How does our pricing work?
Question Link

Our prices depend on 2 factors: the plan you’d like to use, and the number of users on the platform. Once you’ve decided on the plan and users, you can purchase our yearly subscription for each Editor team member. Please know that the Read-Only team members can use the app for free. We sell only yearly subscription.

Which plan is right for me?
Question Link

To find what is the best plan for you, please go to our Purchase page and see the features included in each plan. We also offer 30-day free trial for the fully functional product for both Standard and Business plan in order to evaluate our tool without putting a credit card on record.If you need help in choosing the right plan for you, please contact our Support Team: https://www.projectplan365.com/newticket/index

How can I move task bar at an hour level?
Question Link

For moving Gantt bars, we only support day steps.

How can I resize a task bar at an hour level?
Question Link

For resizing Gantt bars, we only support half day steps.

I need a Gantt chart to show 70 years [by year] to track an historical project.
Question Link

We are sorry, but we don’t support dates out of the range. Dates must be between January 1, 1984 and December 31, 2149.