FAQ Project Plan 365

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Does the question mark in the Duration box have any meaning?
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The default duration for new tasks has a question mark (1d?). The question mark indicates that the duration is an estimate. Add a question mark to any duration estimate. Remove the question mark to indicate a committed duration.

How do I access the customer service?
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Please submit a ticket to our Support Team:https://www.projectplan365.com/feedback/index.
Why the weekend days are black now?
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In order to change the color for weekend days or non-working days, please double click on the Timescale bar in Gantt Chart view. Go to Non-working time tab and on Color section select a new color and press Ok.
I want to do page set up but they are telling me the from date must be before to date.
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Please make sure that the FROM date is before the TO date.
How to flag a task?
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To flag a task you can insert a custom field of type Flag. Go to menu Format - Insert Column. Select a field from Flag1-20 insert a Title and click on the Ok button.
How to change the marked status to yes?
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We are sorry, but the Marked task field is not editable at this point. As a workaround, you can insert a column of type Flag in your project.
How do I filter by resource name in Task Sheet view?
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To filter by resource name in Task Sheet view, go to menu Project - Filter - Using Resource. Select the resource name from drop down list and click on the Ok button.
How to find out resource's available time?
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In order to find out resource's available time, please go to menu View - Resource Usage.
How to find out why a resource is overallocated?
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In order to find out why a resource is overallocated, please go to menu View - Resource Usage.
How to mark a task as completed?
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To mark a task as completed, please go to Gantt Chart view and set the %complete field to 100%.
How do I format the Start & Finish dates?
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To change the date format, please go to menu File - Options and in General Settings tab select the desired date format.

How do I enable the full screen mode?
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To enable the full-screen mode, go to menu Window - Full Screen.

What are the Export Control Classification Numbers (ECCN) on Housatonic Products?
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Housatonic Products (Project Viewer and Project Plan) are uncontrolled items, thus under the designator "EAR99" for ECCN.
How can I change the status date on Android app?
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We are sorry, but at this point, you cannot change the status date on Android app.
How can I find the critical path?
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In order to find the Critical Path, go to menu Project - Critical Path. All the tasks that are on a critical path will have the task bar red in Gantt Chart view.
Can I upload a PDF file?
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We are sorry, but you cannot import a PDF file.
Where do I find box styles for Network Diagram view?
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We are sorry, but you cannot change the box style in Network Diagram view.
Can I open Dashboard file from Drive 365 or upload files from Drive 365 in Dashboard?
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At this point, you can open dashboard files from Drive 365 or upload files from Drive 365 in Dashboard dialog only in Project Plan 365 for Windows and Mac.

What is Board Status field?
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The Board Status field allows you to prioritize the tasks by setting the "Not Started, In progress, Next Up and Done" status. This field is used in Agile – Kanban methodology.
What is Agile field?
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The Agile field allows you to set which tasks are used when planning the project in an Agile methodology.
What information is displayed on a custom report?
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In a custom report, you can find information relating to resource and tasks. As you work on the project, the reports will reflect the latest info — no manual updates required!
How do I create a custom report?
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To create a new custom report go to menu Project - Report - Custom - New and fill in all the fields with desired settings.
I was wondering if is there a residential home builder schedule template?
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Please use the Residential Construction template. Go to menu File-New-Residential Construction.
What file size support your application?
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On our web application, the limit is set to 1 GB. For our desktop applications, there's no limit.
How can I open .pod file?
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We are sorry, but at this point, you cannot open a .pod file in our application.
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