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To purchase the Standard Subscription from Microsoft Store, please follow the steps below:
- Download and install our latest Project Plan 365 application from Microsoft Store.
- Once you open the application the Get Started dialog will appear. Click on the Start your free 30 days Trial Now button.
- A dialog will be displayed that presents you the Project Plan 365 Subscription Plans.
- Click the Start Standard Subscription button.
- In the dialog that appears click the Continue button and enter the Credit Card information to purchase the subscription.
- In the Sign Up to Project Plan 365 dialog, insert your email and password or Sign Up with a third party account.
- Click the Sign Up to Project Plan 365 button.
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If you have any question about our educational prices, please submit a ticket with your questions at Contact Support.
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After that, the subscriptions can be assigned to the team members. For more information about how to assign the purchased subscriptions, you can check our Manage Team members online help article.
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To cancel your subscription from App Store please follow the instruction from Apple Support. We have no access to your account and cannot reach them on your behalf.
To cancel your subscription from Microsoft Store please follow the instruction from Microsoft Store. We have no access to your account and cannot reach them on your behalf.
If you started a trial on our website and you don’t want to be charged when it expires, please go in our Online Portal and in Account page click on the Cancel Subscription button. Click on Stop Auto-Renewal button. Select a reason and a comment then click on the Stop Auto-Renewal button. You will receive a confirmation email of canceling the Auto-Renewal.
You can also cancel Auto-Renewal for the trial period from the Billing page, in the “Subscription Information” section click the “Manage subscription renewal options”. A dialog will be displayed where you can click the “Stop Auto-Renewal” button, then to enter a reason why you want to stop the Auto-Renewal and click the “Stop Auto-Renewal” button again. You will receive a confirmation email of canceling the Auto-Renewal.
Please note that if you don’t cancel your trial before it expires you will be automatically charged for the number of subscriptions you assigned in the trial period. The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.
If you purchased a subscription from our website and you want to cancel the Auto-Renewal, go to Project Plan 365 Portal, click the “Billing” tab and in the “Subscription Information” section click the “Manage subscription renewal options”. A dialog will be displayed where you can click the “Stop Auto-Renewal” button, then to enter a reason why you want to stop the Auto-Renewal and click the “Stop Auto-Renewal” button again. You will receive a confirmation email of canceling the Auto-Renewal.
Note that if you cancel the Auto-Renewal, you will have to manually renew the subscriptions to avoid service interruption.
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To apply a promotional code, go to our Purchase page and click on the “Buy Subscription” button that is associated with the Standard Subscription. Sign In with your email and password. In the Order Info Page select the desired quantity and click on „Enter Promotional Code” label. Then insert a valid Promotional Code an click the „Apply Code” button. Make sure the promotional code has been applied. Insert the billing info and credit card info then click on the “Place Order” button.Another way to apply a promotional code is to go to Project Plan 365 Portal and Sign In with your email and password. In Account page click the “Buy Subscription” button and follow the steps described above.Also, you can apply the promotional code directly in our Project Plan 365 app. Go to File menu – Account and click the Purchase button then follow the steps described above.
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The possible reasons why the code could not be applied are:
- you entered an inexistent promotional code;
- you entered an expired promotional code;
- you entered a promotional code for a different product or subscription;
- you have already applied a promotional code for the current purchase.
If it still does not work, please contact us.
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1. Make sure you downloaded and installed our latest application from App Store.
2. Open the application.
3. Go to menu “Help” – “Subscriptions”.
4. Click on “Restore Standard Subscription”.
5. Wait for the confirmation message.
6. Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from App Store to your Project 365 account.
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1. Make sure you are Signed In in store with the same email address and password you used when you purchased the application.
2. Open the Project Plan 365 app.
3. Go to menu "Help" - "Subscriptions".
4. Click the "Start Business Subscription" button.
5. Wait for the confirmation message.
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For the data from your account to be updated after you renew your subscription please follow the steps below:1. Make sure you downloaded and installed our latest application from Microsoft Store.
2. Open application.
3. Go to menu "Help" - "Subscriptions".
4. Click the "Start Standard Subscription" button.
5. Wait for the confirmation message.
6. Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from Microsoft Store to your Project 365 account.
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