FAQCategory: Other FeaturesI followed the steps to fix the DPI problem and it isn’t solved

I followed the steps to fix the DPI problem and it isn’t solved.

1 Answers

If the problem isn’t resolved after this fix, follow the steps below:

  1. Press on Windows Key and type: Change Display Settings.
  2. Notice the text: “A custom scale factor is set” and then click on “Advanced Scaling Settings”.
  3. See the value set on custom scaling, then go back to the previous screen.
  4. Click on “Turn off custom scaling and sign out”.
  5. Sign In and open again Change Display Settings and select Change the size of text, apps and other items.
  6. Select the value you had on custom scaling or the most close to it.

If the application is too blurry, press on Windows Key and type: Change Display Settings -> Then select 100%. 

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