Why can’t I see the “Cancel Subscriptions” button?

Q: Why can’t I see the “Cancel Subscriptions” button?

There are 2 possibilities why you can’t see the “Cancel Subscription” button: You are not the owner of the account or don’t have Admin rights. You already canceled Auto-Renewal for your trial account. If you have any questions about the Auto-Renewal for your trial account, please submit an online ticket with your request at our Support .

FAQ › Category: Trial Info › Why can’t I see the “Cancel Subscriptions” button?

Why can’t I see the “Cancel Subscriptions” button?

1 Answers

There are 2 possibilities why you can’t see the “Cancel Subscription” button:

You are not the owner of the account or don’t have Admin rights.
You already canceled Auto-Renewal for your trial account.

If you have any questions about the Auto-Renewal for your trial account, please submit an online ticket with your request at our Support.