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FAQ › Category: Account
What is Apple Pay payment?
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Apple Pay is a payment service provided by Apple Inc. that allows users to make payments to service providers, users, merchants, billers or third parties using any Payment Instruments accepted through Apple Pay.Note that Face ID, Touch ID or your passcode is required for purchases on your iPhone, Mac or iPad.
What is Google Pay payment?
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Google Pay is a payment solution application which facilitates Google Pay Service. Through Google Pay, you may send payments to service providers, Users, Merchants, Billers or third parties using any Payment Instruments accepted through Google Pay.
How do I update my payment method?
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To edit your payment information, please go Project Plan 365 Portal - “Billing” tab and in the Payment Details section click the “Update Payment Method” button. Either enter a new credit card and click on the “Save card” button or select the Google Pay/Apple Pay option and confirm.
How to start a Business Trial using Apple Pay?
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How to start a Business Trial using Apple Pay?
How to start a Business Trial using a standard credit card?
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To start the Business Trial using a credit card, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Business Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, fill in all the required information and a valid credit card number then click on the “Start trial” button for your 30-day Standard Trial to start.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How to start a Business Trial using Google Pay?
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To start the Business Trial using Google Pay, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Business Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, click on the Google Pay option, confirm the payment by clicking on the Pay button for your 30-day Standard Trial to start.Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.
Can I experience collaborative mode during the trial period?
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In order to evaluate the real-time collaboration feature, please start a 30 days Business Trial on our Project Plan 365 Free Trial page by clicking on the “Start free trial” button. Then, Sign In with your email and password inside the Project Plan 365 app and open a file previously saved in My Projects - Drive 365 cloud service. Then, enable the Collaboration by going to menu Share – Real-Time Collaboration.

How do I start a 30-Day Business Trial?
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To start the Business Trial, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Business Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, fill in all the required information and a valid credit card number then click on the “Start trial” button or click on Google Pay/Apple Pay option and confirm the payment for your 30-day Standard Trial to start. In Account and Billing pages you will see the details about the Business Trial. After this, you can invite other Team Members to join your organization in Team Members page.

In order to use the Business Trial features, download and install our latest application from our website https://www.projectplan365.com/download/. Then, each team member needs to Sign In with his email and password inside Project Plan 365 app.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How to start a Standard Trial using Apple Pay?
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To start the Standard Trial using Apple Pay, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Standard Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, click on the Apple Pay option, confirm the payment by clicking on the Pay button for your 30-day Standard Trial to start.Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.
How to start a Standard Trial using Google Pay?
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To start the Standard Trial using Google Pay, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Standard Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, click on the Google Pay option, confirm the payment by clicking on the Pay button for your 30-day Standard Trial to start.Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.
How to start a Standard Trial using a standard credit card?
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To start the Standard Trial using a credit card, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Standard Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, fill in all the required information and a valid credit card number then click on the “Start trial” button for your 30-day Standard Trial to start.Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.
Can I use Project Plan 365 without paying anything?
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You can use our application in "Free Read-Only" mode to open and view the .MPP files or you can start a 30-Days free Trial in order to have access to the fully functional product.

To start the Standard Trial, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Standard Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, fill in all the required information and a valid credit card number then click on the “Start trial” button or click on Google Pay/Apple Pay option and confirm the payment for your 30-day Standard Trial to start. In Account and Billing pages you will see the details about the Standard Trial. After this, you can invite other Team Members to join your organization in Team Members page.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expire.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I start a 30-Day Standard Trial?
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To start the Standard Trial, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Standard Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, fill in all the required information and add a valid credit card number then click on the “Start trial” button or click on Google Pay/Apple Pay option and confirm the payment for your 30-day Standard Trial to start. In Account and Billing pages you will see the details about the Standard Trial. After this, you can invite other Team Members to join your organization in Team Members page.

In order to use the Standard Trial features, download and install our latest application from our Download page. Then, each team member needs to Sign In with his email and password inside Project Plan 365 app.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I Sign Up with an Apple account?
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To Sign Up with an Apple account, go to our Sign Up page and click on the Sign Up with Apple button. Insert your Apple ID and password. Wait for the two-factor authentication code. Insert the code. Afterwards, choose if you want to Share or Hide your email. If you choose the Hide My Email option, we suggest you share with us a real/valid email for better user experience. You will receive an email with details about your account.

Once your account was created, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under the desired Subscription. Fill in all the required information and a valid credit card number then click on the “Start trial” or click on Google Pay/Apple Pay option and confirm the payment for your 30-day Standard/Business Trial to start.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I Sign Up with a LinkedIn account?
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To Sign Up with an LinkedIn account, go to our Sign Up page and click on the Sign Up with LinkedIn button. Insert your email address and password. You will receive an email with details about your account.

Once your account was created, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under the desired Subscription. Fill in all the required information and a valid credit card number then click on the “Start trial” or click on Google Pay/Apple Pay option and confirm the payment for your 30-day Standard/Business Trial to start.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I Sign Up with a Microsoft Work account?
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To Sign Up with an Microsoft Work account, go to our Sign Up page and click on the Sign Up with Work Account button. Insert your email address and password. You will receive an email with details about your account.

Once your account was created, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under the desired Subscription. Fill in all the required information and a valid credit card number then click on the “Start trial” or click on Google Pay/Apple Pay option and confirm the payment for your 30-day Standard/Business Trial to start.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I Sign Up with a Google account?
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To Sign Up with a Google account, go to our Sign Up page and click on the Sign Up with Google button. Insert your email address and password. You will receive an email with details about your account.

Once your account was created, you will be redirected to the Subscription Plans page. Click on the “Try 1-month free” button under the desired Subscription. Fill in all the required information and a valid credit card number then click on the “Start trial” or click on Google Pay/Apple Pay option and confirm the payment for your 30-day Standard/Business Trial to start.

Note: Please know that you won’t be charged during the 30-day free trial. Your card will be automatically debited for the number of assigned subscriptions during your trial period only if you don’t cancel Auto-Renewal before your trial expires.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

What email address is my account under?
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If you need help in finding your account information, please submit a ticket at Contact Support.
What features are available for each subscription plan?
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You can check what features are available for the Standard and Business Subscriptions from our Subscription Comparison Article.
Do you have a privacy policy?
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You can access our privacy policy from our Privacy Policy page.
How can I Sign In on Android device?
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Go to the backstage menu Account on your Android device. Click on the Sign In button and enter your email and password. The Account menu for Android devices is available only in the application from our website. Please download and install our latest application from the Download page. Then, from backstage, click on the Account menu.

I want to know if your software supports SSO option.
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Unfortunately, we don’t have integration with SAML SSO. We have an alternative by signing with Microsoft Azure AD or Google accounts.
I just started a Business trial. Can I use the trial period on a Windows Server?
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Yes, you can use the Business trial on Windows Server by signing in with your email and password inside the Project Plan 365 application (look upper right corner for the Sign In button).
I just started a Standard trial. Can I use the trial period on a Windows Server?
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Yes, you can use the Standard trial on Windows Server by signing in with your email and password inside the Project Plan 365 application (look upper right corner for the Sign In button).
How many days is available the trial?
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The trial period is 30 days.
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