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- First please check if you are signed in on Google Play with the account used to buy the subscription.
- Go inside application and go to the menu Help – Subscriptions .
- Press on the Restore Editor Subscription button.
- Wait for the confirmation message.
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To change the role for a team member from Read-Only to Editor, Sign In in our Project 365 Online Portal and in Team Members page change the role for the desired team member. Note:
1. By default, the owner of the organization has the Editor role.
2. If you already purchased a subscription, please know that you need to purchase a subscription for each Editor team member.
3. You can add as many read-only team members as you need for free.
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Please download and install our latest application from the Download page. Then, from backstage, click on the Account menu.
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If you forgot your password for your account, go to our Forgot Password page and insert your email address. You will receive a code on your email. Insert the code and the new password for your account.
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If you have bought your subscription from App Store and want to use it on other devices please make sure you downloaded and installed our latest application from App Store.
1. Open the application.
2. Go to menu Help-Subscriptions.
3. Press on Restore Complete Editor Subscription.
4. Wait for the confirmation message.
5. If you don’t have a Project Plan 365 account, Sign Up on our Online Portal page.
6. Sign In with your email and password inside the application in order to copy the subscription information from App Store to your Project 365 account.
7. Then, if you want to use the subscription on other device or platform you need to download and install on that device the latest app from our Download page.
8. Then Sign In with your email and password inside Project Plan 365 application (look upper right corner for Sign In button).
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There are two possibilities. You purchased the application from the store (Microsoft Store, App Store, Google Play Store) and you don't need to Sign In, just go to menu Help-Subscriptions and press on Start Complete Editor Subscription. Or you purchased the application from our website and you don't remember the email address you used. Please submit a ticket to our Support Team.
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