FAQ Project Plan 365
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The “Project Statistics” button doesn’t appear in the “Info” tab.
The "Project Statistics" button doesn't appear in the "Info" tab.
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Please make sure you have installed, on your device, our latest application from the store or from our website: Download Project Plan 365.
Why aren’t my “Done” tasks visible in the Backlog sheet?
Why aren't my "Done" tasks visible in the Backlog sheet?
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The Backlog view is actually the Task Board view but with a filter applied and this is the reason why the completed tasks aren’t shown in the view.
If you want to view all the tasks by categories (Not Started, In Progress, Done), please use the Task Board view.
You can find the Task Board view in the left side view bar or in the View menu – Other Task Views – Task Board.
If you want to view all the tasks by categories (Not Started, In Progress, Done), please use the Task Board view.
You can find the Task Board view in the left side view bar or in the View menu – Other Task Views – Task Board.
How do I insert the “Status” column?
How do I insert the "Status" column?
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In order to insert the "Status" field, go to the Format menu - Insert Column option. From Field Name select "Status" and press "OK".
The “Bubble” view is missing from the application.
How can I edit the EAC field?
How can I edit the EAC field?
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We are sorry, but at this point the EAC field is not editable.
How can I edit the CPI field?
How can I edit the CPI field?
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We are sorry, but at this point the CPI field is not editable.
How can I edit the SPI field?
How can I edit the SPI field?
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We are sorry, but at this point the SPI field is not editable.
How can I edit the BCWS field?
How can I edit the BCWS field?
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We are sorry, but at this point the BCWS field is not editable.
How can I separate project files to be accessed only by certain team members?
How can I separate project files to be accessed only by certain team members?
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In order to restrict member access to certain projects based on assigned division you can use the "Manage Divisions" functionality. For more information, please read the Manage Divisions article.
Where can I find a report for the Timeline view?
Where can I find a report for the Timeline view?
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We are sorry but we don't have any reports available in our application that look the same as the Timeline view.
You can export the Timeline view to PDF or as Image.
In order to do that, select the Timeline view from the left side view bar, go to the File menu – Export – Export to PDF or Export as Image. Type the name of the file and press “Save”.
Can I add a time off for a team member if I have a Standard subscription?
Can I add a time off for a team member if I have a Standard subscription?
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Adding a time off and setting a schedule for a team member is available only for Business subscription.
How can I take a full screenshot of the Network Diagram view?
How can I take a full screenshot of the Network Diagram view?
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To take a full screenshot of the Network Diagram view, you can export the entire view on one page. To achieve this, go to menu File - Print. Click on the Page Setup button and a dialog will open and you will see that there is the Scaling option. Check the option Fit to 1 page wide by 1 tall. Then, go to menu File-Export-Export to PDF.
When I try to invite a team member it says that the account already exists.
When I try to invite a team member it says that the account already exists.
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Please make sure you downloaded and installed our latest version from the following link: Download. If the message still appears, please submit a ticket with your issue at our Support Team.
Why did my role change to Read-Only?
Why did my role change to Read-Only?
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If you recently accepted an invitation to join a new team, you have been added to that team with a Read-Only role. Only Admin users can change the team members role. Please contact your team administrator for more information.
Do I lose all my projects if I join a new team?
Do I lose all my projects if I join a new team?
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Joining a new team results in losing access to your Drive 365 projects. Please, save them locally before joining the new team.
Can I add to my team a team member that is already in another existing team?
Can I add to my team a team member that is already in another existing team?
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To add a team member that is already in another existing team, go to “Team” menu and click the “Add Member” button. Type the email address of the team member you want to add and click anywhere in the dialog. A dialog will appear immediately, and it allows you to invite the team member to your team. Right after you click the “Invite” button, an invitation will be sent to the entered email address. If user accepts the invitation, he will be added to the new Team with a Read Only role.
Can I open multiple .MPP files at the same time?
Can I open multiple .MPP files at the same time?
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Opening multiple files at the same time is possible in our Project Plan 365 for Mac and for Windows applications.
How do I change the schedule mode for all the tasks in an existing project?
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We are sorry but changing the schedule mode for all the existing tasks in a project isn’t possible in our application at this point.
How can I save my Dashboard file to computer?
How can I save my Dashboard file to computer?
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You can save dashboard files on your Computer by using the "Save to Computer" option in Dashboard dialog. In order to do that, go to menu Report - Dashboard. In the Dashboard dialog, upload the desired files and press "Save to Computer". Type the dashboard file’s name and then press Save.
How can I bring back an older version of the project?
How can I bring back an older version of the project?
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We are sorry but we at the moment we don’t support accessing older versions of the files.
You need to save the file with another name. That means you need to use the Save As option and save each project under different names.
How can I delete a template?
How can I delete a template?
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We are sorry but the templates cannot be deleted.
Where can I find task details?
Where can I find task details?
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To find information about the duration, finish and start of a task, you can use the Task Information dialog. In order to do that, select a task, go to the Task menu and select the "Task Information" option.
How do I change the Timescale to years?
How do I change the Timescale to years?
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In order to change the timescale to years, go to the Format menu and then select the Timescale option. Click on Middle Tier tab, from "Timescale Options" section select "One Tier (Middle)", from "Units" field select "Years" and then click OK.
The “Bar Styles” option does not exist in the “Format” tab.
The "Bar Styles" option does not exist in the "Format" tab.
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Please make sure you have our latest version of the application installed on your device: Download Project Plan 365
How do I see the capacity of the resources?
How do I see the capacity of the resources?
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To view information on a resource's task assignment, such as cost, work allocation, and work availability you can use the Resource Usage view. In order to use the Resource Usage view, please go to menu View-Resource Usage or in View Bar click on Resource Usage button.
