FAQ Project Plan 365

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How to install the Project Plan 365 Assistant extension in Google Chrome browser?
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To install the Project Plan 365 Assistant extension in Google Chrome browser, follow the steps below:
  1. Search for “Project Plan 365 Assistant” extension in Chrome Web Store.
  2. Click on Add to Chrome button.
  3. Confirm by clicking on Add extension.
What is the Project Plan 365 Assistant?
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Project Plan 365 Assistant is a solution that leverages the capabilities of Chat GPT in creating project plans, then use them in Project Plan 365.Using this extension, users can quickly create a project plan with ChatGPT and either open it directly in Project Plan 365 online or download it as a .MPP file.
What is ChatGPT?
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ChatGPT is a language model developed by OpenAI. It uses deep learning techniques to generate human-like responses to text-based prompts. It can engage in conversational interactions, answer questions, and provide information on a wide range of topics.
Is Project Plan 365 going to alert me when setting an incorrect task dependency?
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Project Plan 365 will alert you when you set the following incorrect task dependencies cases:
  • Circular dependency - when tasks are already liked together;
  • Task chain dependency - when tasks are already linked through another task chain;
  • Dependency to the task itself - when making a task a predecessor of itself;
  • Dependency between a summary task and a subtask - when linking a summary task to one of its subtasks;
  • Linking predecessor task twice to the same successor;
  • Adding invalid predecessor value;
  • SF and FF dependency for a summary task;
  • Linking non-existent tasks;
  • Adding invalid lead/lag time value.
On what platforms is the AutoSave and Close project functionality available?​
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The AutoSave and Close project functionality is currently available on Windows and Mac platforms.
How do I add repetitive milestones?
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To insert a recurring milestone task in your project, go to menu Task - Insert - Recurring task option. Set the duration to 0 days and set the desired recurrence then click OK.
Can I make a digital signature?
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We are sorry, but at this point, we do not support digital signatures in our app.
Can I make 2 critical paths in one project?
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We are sorry, but at this point, you cannot have multiple Critical Paths in one project.
How to define a custom page size on Mac?
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On Mac, to define a custom page size with the dimensions you need, follow the steps below:
  1. Go to File – Print and from the Paper Size drop-down list select “Manage Custom Sizes…” option;
  2. Type a name and set the desired paper size;
  3. After that, open again the Paper Size drop-down list and select the custom paper size.
How to define a custom page size on Windows?
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For Windows devices, the paper size depends on the installed printer or PDF drivers. If you don’t see the desired paper size in the paper size list, it means that there is no printer or PDF driver that supports that paper size.As a solution, you could install a third party app that supports a larger number of paper sizes, for example Win2PDF. After installing a third party app follow the steps below:
  1.  Open the Project Plan 365 app and go to menu "File" – "Print" – "Print";
  2. From the "Printer Name" list select Win2PDF (or the preferred app) then press "Properties";
  3. The Print dialog should appear and select "Properties" again;
  4. In the next dialog, click on "Advanced" button then, from the "Paper Size" list, select the desired paper size;
  5. After selecting the paper size, press "OK" in all dialogs, give a name for the PDF file and press “Save”;
  6. The project should then be exported/printed to PDF with the desired page size.
Can I use the created Visual Reports in all organization projects?
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To use the created Visual Reports in all organization projects you need to copy them in Global Settings by opening the desired report from menu Report - Visual Reports - in the Design menu click on Report Organizer - Reports tab - select the desired report from the Current list and click the Copy button to copy it to the Global list. Click OK to save the changes.Note: In order for the copied visual reports to appear in all organization projects, use the New Project using Global Settings option from the File - New menu or go to menu File - Options and check the "Use global settings when creating a blank project option".
How do I copy a report in Global?
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To copy a report in Global, go to File menu - Account – Organization Information – Global Settings – Organizer tab, on Reports tab, select the desired Report from the current project and click Copy button to copy it to Global.

How to expand/collapse tasks in network diagram?
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To expand/collapse tasks in the Network Diagram view, click on the "+/-" buttons above the summary task boxes.
What features are available for each subscription plan?
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You can check what features are available for the Standard and Business Subscriptions from our Subscription Comparison Article.
What is your VAT number?
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Please know that we are a USA company and don’t have a VAT number – in addition to this we have not charged you any taxes on the product so it should not be anything to report on your end.
How do I print/export in portrait?
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To print/export in portrait, go to menu File - Print - Page Setup and on Orientation section select Portrait.
How to keep being logged in Dropbox?
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In order to keep being logged in to Dropbox cloud in Project Plan 365, please make sure you are always logged in Dropbox in your default browser (check the “Remember me” checkbox when Signing In).  
Our app will only ask you permission to access the files, but if you are always logged in the default browser, the cloud will automatically open after confirming permission, without requesting credentials.

On what platform is the Visual Reports functionality available?
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The Visual Reports functionality is currently available only on the Windows and Mac platforms.

How can someone with a purchased subscription become an editor of the file I created?
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There are two possibilities for other users with a purchased subscription to edit a plan you created:1. If they are part of your team with a subscription assigned, they are editors by default and can edit and save the files created by other editor team members in your team, as long as the project is not part of a division the user has no access to.
2. If they are not part of your team and have a separate subscription purchased, you can share the project you created with them by going to menu Share - Share - Share as MPP. The user outside of your team will be able to open the shared project you created and edit it using their subscription. Please note that if they are not part of your team, they will not have rights to overwrite the original file. They will have to save it to their local device or to a Cloud location.
Does the Standard version include the Timeline view?
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The Timeline View is available for both Standard and Business subscription options.
How to export to Task Board View to PDF?
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We are sorry but exporting the Task Board View to PDF is not possible at this point in our application.
Do you have a privacy policy?
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You can access our privacy policy from our Privacy Policy page.
Does Project Plan 365 support dark mode?
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At this point, Project Plan 365 does not support the dark mode.
What is Project Viewer 365?
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Project Viewer 365 is a solution for opening and viewing any project plan created in the Microsoft Project planning tool's native file format - .MPP, without import or export.
I cannot find the currency I need.
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If you cannot find the currency you need, please submit an online ticket with your request at Contact Support.
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