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FAQ › How do I...? › Category: Install/Uninstall
What does the “About” functionality do?
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About menu option provides the current version series, license/subscription related information and additional copyright information.
What does the “Download” functionality do?
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The “Download” functionality allows you to download and install our Project Plan 365 app on your local device.
How to Uninstall the Project Plan 365 for Windows?
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To Uninstall the Project Plan 365, open Control Panel - Programs and Features. Select Project Plan 365, then click on the Uninstall button.

If you installed the application from Microsoft Store, Please go to Apps and Features dialog. The right panel will be populated with the list of preinstalled Windows 10 apps that you can remove. Click on the Project Plan 365 app to see the options Move and Uninstall. Click on the Uninstall button to remove the application.
How to uninstall the Project Plan 365 for Mac?
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To uninstall the Project Plan 365 Mac, select the app icon from the /Applications folder, right-click on it and from the contextual menu select Move to Trash, to uninstall the app. ​
How to Uninstall the Project Plan 365 for iPhone?
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To uninstall Project Plan 365 from your iPhone, hold down the app’s icon in Launchpad until the Project Plan icon start to jiggle, and then click the app’s delete button (x) to uninstall the app. If you don‘t see a delete button, you can‘t uninstall the app.
How to Install the Project Plan 365 for iPhone?
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In order to install Project Plan 365 for iPhone, follow the steps below:

1. Go to our Download page.

2. Select the iOS platform and click on the Download Project Plan 365 button.

3. Use your Apple ID in App Store to download the Project Plan 365 app to your iPad.

4. If you don't have an Apple ID, you can create one in App Store.

5. After downloading, Project Plan is automatically installed in the Applications folder, and the application icon appear in Launchpad.
How to Uninstall the Project Plan 365 for iPad?
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To uninstall the Project Plan 365 from your iPad, hold down the app’s icon in Launchpad and then click the Delete button (x) to uninstall the app. 
How do I reinstall Project Plan 365 if bought from Microsoft Store?
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To reinstall Project Plan 365 if bought from Microsoft Store, please download the application from there and activate the product.

To activate your subscription please follow the steps below:

1. Make sure you are Signed In in store with the same email address and password you used when you purchased the application.

2. Open Project Plan 365 app.

3. Go to menu Help - Subscriptions.

4. Press on Start Complete Editor Subscription button.

5. Wait for the confirmation message.

How do I check for product updates from within the application?
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For the moment, Project Plan 365 can be updated if you bought it from our website only from Download page.

How can I uninstall the Project Plan 365 application from Microsoft store?


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Please follow the steps below in order to uninstall the Project Plan 365 from Microsoft Store:

1. Please go to Apps and Features dialog. The right panel will be populated with the list of preinstalled Windows 10 apps that you can remove.

2. Click on the Project Plan 365 app to see the options Move and Uninstall. Click on the Uninstall button to remove the application.

How do I transfer my purchased program on to my new computer?
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Please download and install our latest version from our Download page. If you have bought a subscription from our website and inside the application it still states you are still in trial please Sign in with your email/password from the Project Plan 365 app (look upper right corner for sign in button).

How can I install the application on other device or platform?
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​If you purchased the subscription from our website, please download and install our latest application from this link: https://www.projectplan365.com/download/.

Then, Sign In with your email and password inside the application (look upper right corner for Sign In button).

Do you have an early version of Project Plan 365?
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Our earliest version available on our website is the 2016 version that can be downloaded at https://www.projectplan365.com/articles/pp365downloadarchive/.
Do you have a new version of Project Plan 365?
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Our latest version can be found at https://www.projectplan365.com/download/.
Do you have any app for desktop?
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You can download our Project Plan 365 app on your local machine from the following link: https://www.projectplan365.com/download/.
Can Project Plan 365 run on a Surface GO device?
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Project Plan 365 if compatible with the Surface GO device.
What Arhitectures does Project Viewer for Windows Web/Server support?
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You can find the requirements for installation for Project Plan 365 on Web at: https://www.projectplan365.com/articles/install-project-viewer-365-for-windows-webserver/.

How do I install Project Viewer for Windows?
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To install Project Viewer 365 for Windows download the MSI Install Program from https://projectviewercentral.com/download/ and follow these steps:
1. Log on to your computer with administrative rights.
2. In Windows Explorer locate the Housatonic Project Viewer MSI install program.
3. Run Project Viewer.msi and follow the onscreen instructions.
4. Click Finish to end the installation process.

Where can we get the download for Project Plan 365 app?
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Please download and install our latest Project Plan 365 application at the following link: https://www.projectplan365.com/download/.

How do I upgrade to the latest version?
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To upgrade to the latest version go on our website. Click on Support - What's New. On the right side choose your Platform. Click on the latest version and the download for the latest version will begin.

What system requirements does my Android Phone need for Project Viewer to work?
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​The minimum Android version for Project Viewer 365 is : 5.0.
What system requirements does my iPad need for Project Viewer to work?
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T​he minimum system requirements for Project Viewer 365 on iPad is version 7.1.
How do I install Project Viewer on my iPhone?
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To install Project Viewer 365 on your iPhone you need to use an Apple ID to purchase iProject Viewer app and download it. If you don't have an Apple ID, you can create one in App Store.After downloading, iProject Viewer is automatically installed in the /Applications folder, and the application icon appear in Launchpad.​Besides the iProject Viewer app, you can additionally buy the MPP+ in-app purchase that brings you enhanced functionality.​
How do I uninstall Project Viewer from my iPhone?
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To uninstall Project Viewer 365 from your iPhone hold down the app’s icon in Launchpad until the iProject Viewer icon start to jiggle, and then click the app’s delete button (x) to uninstall the app. If you don‘t see a delete button, you can‘t uninstall the app. You can reinstall the app by viewing the App Store Purchases list and clicking the Install button for the app.​
How do I uninstall Project Viewer from my Mac ?
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To uninstall Project Viewer 365 for Mac select the app icon from the /Applications folder, right click on it and from the contextual menu select Move to Trash.
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