FAQs Open Project

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How to open a folder in Google Drive picker?
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To open a folder in Google Drive picker, simply double click on the folder name.
How to navigate back in Google Drive picker?
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To navigate back to Google Drive picker, use the path bar by clicking on the previous folder name in the path.
How to share a project file from Google Drive?
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There are two possibilities you can share your project with your team members:

  1. By using the “Share” option from the “Share” menu;
  2. By clicking on the Share Project button from the Share bar that appears immediately after opening a file.

Then, just type the E-mail address and a message and click on one of the three options available in the Share Projects with the Team Members dialog: Copy Link, Send as PDF, Send as MPP. Then, click on the Share Project button from the dialog and the E-mail will be sent to the added e-mail address.

How to sort the files and folders Google Drive?
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To sort files in a different order, click one of the column headings in the file picker or by clicking on the sort icon and select the criteria. For example, click Name to sort by file name. Click the column heading again to sort in the reverse order. Or click on the Sort icon and select the desired criteria.

How to rename an existing project in Google Drive?
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In order to rename an existing project in Google Drive cloud, right- click on the project you want to rename and choose Rename option in the contextual menu. In the Rename Project dialog that appeared, enter the new project name and click OK button.

Note: On Windows and Web, projects from Google Drive can be renamed only directly from your Google Drive account.

How to search for a file in Google Drive?
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In order to search for a file in Google Drive cloud file picker, in the search box in the file picker start typing part of the file name you want to find. As you type, the results for your search will be shown. 

How to delete a project from Google Drive? 
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In order to delete a project from Google Drive cloud, go to the File menu - Open - Google Drive. From the file picker, right-click on the file you want to remove and select Delete option from the contextual menu. Click Yes in the confirmation dialog.

Note: On Windows and Web, projects from Google Drive can be deleted only directly from your Google Drive account.

How to create a new folder in Google Drive?
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In order to create a new folder in Google Drive cloud, click on New Folder button, enter the name for the folder you want to create in Create New Folder dialog and click OK button or Enter key. The folder will be created in the current directory with the entered name.

Note: On Windows and Web, new folders in Google Drive can be created only directly from your Google Drive account.

How do I open a project saved on Google Drive?
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To access a project plan from Google Drive, click File - Open - Google Drive. A message will appear that says to Sign In with your Google account in the web page you are redirected to. After that, select an account or type your credentials. Go back to the application.

There are several ways to open a project from the file picker:

  1. Double click on a project;
  2. Select a project and click Select button;
  3. Select a project and click Enter key.
How to keep being logged in Dropbox?
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In order to keep being logged in to Dropbox cloud in Project Plan 365, please make sure you are always logged in Dropbox in your default browser (check the “Remember me” checkbox when Signing In).  
Our app will only ask you permission to access the files, but if you are always logged in the default browser, the cloud will automatically open after confirming permission, without requesting credentials.

Does the app support opening PWA projects from project Online?
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We do support PWA projects from Project Online. Unfortunately, we do not support a project that has source “Project” or was created in project.microsoft.com.
How do I open a project from Project Plan 365 Portal?
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To open a project from Project Plan 365 Portal using our application, go to our Online Portal, then Sign In with your email and password.Go to Projects page and click on a project name. A dialog will appear asking you to make sure you have the latest app version installed on your device by clicking the Download Project Plan 365 app.If you already have the latest version, click on the Open in Project Plan 365 button. The browser will request to allow Project Plan 365 Portal to open the app. Click Open Project Plan 365 and the project will be opened in the application.Note: In the browser request, check the “Always allow www.projectplan365.com to open links of this type in the associated app” checkbox so the request won’t appear each time.

Why do I get a “You don’t have permission to access this project” message when trying to open a project?


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You get the “You don’t have permission to access this project” message when you are trying to open a Drive 365 file that was not shared with you explicitly. Please, contact the owner of the project in order to share it to your account. 

How can I recover a deleted file from Drive 365?
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Please know that you cannot manually recover the files that you deleted from Drive 365 cloud location. If you want to recover a file, please submit a ticket with your request at [Contact Support](https://www.projectplan365.com/newticket).
How do I enable field protection?
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To enable field protection, go to ribbon – Project tab – Protect Plan and click the Allow Edit Fields button. A dialog will be displayed where you can specify the fields that will be unlocked by a password when project is protected. You may also specify who can edit the fields without a password. The permissions can be set only for team members with an Editor role.

Note that this functionality is only for Business subscription.

You can also enable field protection from the Options dialog by going to File menu – Options – Protect Plan tab and clicking on the Allow Edit Fields button.

How do I unprotect the project?
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To unprotect the project, go to ribbon – “Project” tab – “Protect Plan” and click the “Unprotect Editing” button. If you have given permission to unprotect the project without a password, a confirmation dialog will be displayed to unprotect the project. If you were not given permission to unprotect the project without a password, a dialog where a password is required will be displayed.

You can also unprotect the project from the Options dialog by going to File menu – Options – “Protect Plan” tab and clicking on the “Unprotect Editing” button.

How do I open a file from Drive 365?
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After saving your first file to My Projects – Drive 365 you can open it using the File - Open - My Projects – Drive 365 menu option, or you can access it from your Recent Projects list. In the Open from Drive 365 dialog there are several ways to open a file:

    1. Double click on a project;
    2. Select a project and click Open button;
    3. Right-click on a project and select Open in contextual menu;
    4. Select a project and click Enter key.

The My Projects – Drive365 dialog can be also accessed from File menu – Home tab – Projects button.

How do I open and save files in Microsoft Teams?
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Here are the steps to open and save a project called sample.mpp from your organization’s sharepoint:

  1. Go to menu File-Open and click SharePoint.
  2. Select SharePoint Site.
  3. Enter url for site. Is should be {sharepoint_url}/sites/{team_name}
  4. Enter your credentials.
  5. Navigate in Documents\General.
  6. Select the project.

After that, the project can be saved from menu File – Save or command + s shortcut. If you need to save a new project, you need to go to menu File – Save As – SharePoint – SharePoint Site, navigate in Documents\General, enter project name and press Save.

How can I open a project from Project Server?
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To open a project from Project Server, go to File menu - Open - Project Server/Online - Open from Project Server. Enter Server URL then enter windows credentials like domain\Username and password. If you are authenticated inserting your username and password won’t be necessary. Once the connection is established a list of available projects will be displayed.There are several ways to open a project from the Project Server file picker:

  1. Double click on a project;
  2. Select a project and click Open button;
  3. Right-click on a project and select Open in contextual menu;
  4. Select a project and click Enter key.
How to give permission to unprotect the project without a password?
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To give permission to team members to unprotect the project without a password, follow the steps below:

  1. Go to ribbon - Project tab – Protect Plan and click the Protect Editing button.
  2. In the Protect Editing dialog click on the Permissions… button
  3. In the displayed dialog click the Add button.
  4. Select the team members that will be able to unprotect the project without a password and click the OK button.
  5. Click the OK button in Permissions dialog and in the Protect Editing dialog.
  6. Confirm the password and click OK.

You can also give permission to unprotect the project without a password from the Options dialog by going to File menu – Options – Protect Plan tab and following the steps described above.

How to share a project file from Box?
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 There are three possibilities you can share your project with your team members:

  1. By using the “Share” option from the “Share” menu;
  2. By clicking on the Share Project button from the Share bar that appears immediately after opening a file;
  3. By going to the File menu - Open - Box and in the file picker, right click on the project you want to share and choose “Share” option;

Then, just type the E-mail address and a message and click on one of the three options available in the Share Projects with the Team Members dialog: Copy Link, Send as PDF, Send as MPP. Then, click on the Share Project button from the dialog and the E-mail will be sent to the added e-mail address.

How to share a project file from Dropbox?
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There are three possibilities you can share your project with your team members:

  1. By using the “Share” option from the “Share” menu;
  2. By clicking on the Share Project button from the Share bar that appears immediately after opening a file;
  3. By going to the File menu - Open - Dropbox and in the file picker, right click on the project you want to share and choose “Share” option;

Then, just type the E-mail address and a message and click on one of the three options available in the Share Projects with the Team Members dialog: Copy Link, Send as PDF, Send as MPP. Then, click on the Share Project button from the dialog and the E-mail will be sent to the added e-mail address.

I cannot see the Project Plan 365 folder on my iOS device.
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If you don’t see Project Plan 365 folder in On my [Device] section, it means that you have no projects saved in Project Plan 365.Use these steps to view projects created with Project Plan 356 in Files app:

  1. Open Project Plan 365.
  2. Create a new file or open an existing one from a cloud location.
  3. Make the desired changes to the project, if needed.
  4. Go to File - Save as - Device, enter a name for your file and press Save.
  5. Open Files app. Now, in “On my [device]” section you should see a folder called Project Plan 365 and inside this folder the file you just saved.
How to share a project file from OneDrive?
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There are three possibilities you can share your project with your team members:

  1. By using the “Share” option from the “Share” menu;
  2. By clicking on the Share Project button from the Share bar that appears immediately after opening a file;
  3. By going to the File menu - Open - OneDrive and in the file picker, right click on the project you want to share and choose “Share” option;

Then, just type the E-mail address and a message and click on one of the three options available in the Share Projects with the Team Members dialog: Copy Link, Send as PDF, Send as MPP. Then, click on the Share Project button from the dialog and the E-mail will be sent to the added e-mail address.

How to share a project file from Project Server?
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There are three possibilities you can share your project with your team members:

  1. By using the “Share” option from the “Share” menu;
  2. By clicking on the Share Project button from the Share bar that appears immediately after opening a file;
  3. By going to the File menu - Open - Project Server/Online and in the file picker, right click on the project you want to share and choose “Share” option;

Then, just type the E-mail address and a message and click on one of the three options available in the Share Projects with the Team Members dialog: Copy Link, Send as PDF, Send as MPP. Then, click on the Share Project button from the dialog and the E-mail will be sent to the added e-mail address.

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