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FAQ › Category: How do I...?
How can I change the font of the Timescale?
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To change the font of the Timescale, go to the Format menu - Text Styles option. From "Items to change" select "Top Tier, Middle Tier or Bottom Tier". After that, select the Font, Font Style and Color or color and press "OK" in the dialog.

Can I custom install the Project Plan 365 for Windows using One-Click Installer?
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To custom install Project Plan 365 for Windows app, you have to use the offline installer. Check the Offline Installer section to learn more about how to custom install the app.
Why did my One-Click installation fail?
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If when installing the Project Plan 365 app using the One-Click Installer you receive the message: “Download failed. Please retry or use the offline installer.” or “Installation failed. Please retry using the Offline Installer or contact us at contact@housatonic.com!” please make sure:
  1. You are connected to internet;
  2. You don’t have another MSI installer opened;
  3. You don’t already have the Project Plan 365 app installed on your device.
If the installation still fails, click on the “Details” button and send us the Error Details that appear in the dialog at contact@housatonic.com.
Do I need internet connection to install Project Plan 365 using the One-Click Installer?
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To be able to install Project Plan 365 using the One-Click Installer you need to have internet connection. If you have no internet connection during the installation process the installer will display a warning message saying that: “Internet connection required!” and provides the option to retry the installation.Note: If you want to install the Project Plan 365 app using an Offline Installer check the Step-by-Step section.
How to Install Project Plan 365 for Windows with the One-Click Installer?
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In order to install Project Plan 365 for Windows with the One-Click Installer, follow the steps below:
  1. Go to our Download page.
  2. Select the Windowsplatform and click on the Download Project Plan 365.
  3. You will be redirected to the Thank you for Downloading Project Plan 365 for Windows page and the download will begin. If the download doesn’t begin, click on Click here to try again link and follow the Download Instructions from page in order to locate the installer.
  4. Run ProjectPlan365_Installer.exe and the download and installation will be done automatically.
  5. After installation is completed the Project Plan 365 app is automatically launched.
How to Install Project Plan 365 without Erix chatbot?
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To install Project Plan 365 without Erix chatbot integration use the command: msiexec /I ProjectPlan_365_PC.msi /q ADDLOCAL=ProjectPlan          Note:To install Project Plan 365 One-Click Installerwithout Erix chatbot integration use the command: ProjectPlan365_Installer.exe ADDLOCAL=ProjectPlan 

How to Install Project Plan 365 with Erix chatbot but no clouds?
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To install Project Plan 365 with Erix chatbot but no clouds integration use the command: msiexec /I ProjectPlan_365_PC.msi /q ADDLOCAL=ProjectPlan,Erix          Note: To install Project Plan 365 One-Click Installer with Erix chatbot but no clouds integration use the command: ProjectPlan365_Installer.exe ADDLOCAL=ProjectPlan,Erix

How to Install Project Plan 365 with Erix chatbot and selected clouds?
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To install Project Plan 365 with Erix chatbot and the selected clouds use the command: msiexec /I ProjectPlan_365_PC.msi /q ADDLOCAL=ProjectPlan,URL,ProjectServer,SharePoint,Box,Dropbox,OneDrive,GoogleDrive,Erix (this command will actually install all the clouds and the Erix chatbot). Note: To install Project Plan 365 One-Click Installer with Erix chatbot and the selected clouds use the command: ProjectPlan365_Installer.exe ADDLOCAL=ProjectPlan,URL,ProjectServer,SharePoint,Box,Dropbox,OneDrive,GoogleDrive,Erix (this command will actually install all the clouds and the Erix chatbot).

How to Install Project Plan 365 for Mac without any cloud integration?
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To install Project Plan 365 for Mac without any cloud integration use the command: sudo launchctl setenv Hous_Clouds "None" && sudo installer -pkg "ProjectPlan_365_Mac_v.pkg" -target / . 

How do I silent uninstall Project Plan 365 for Windows PC/Server?
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To uninstall silently Project Plan 365 for Windows PC/Server use the command:  msiexec /x ProjectPlan.msi /q. Note: To uninstall silently Project Plan 365 for Windows that was installed using the One-Click Installer, without specifying the location of the .exe file, run the following command: wmic product where name="Project Plan 365" call uninstall

How do I create multiple Timeline views in Project Plan 365?
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We are really sorry but creating multiple Timeline views is not possible in our application at this point.
Can I customize the Resource Usage report?
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We are sorry but the Resource Usage Report cannot be customized at this point.
How can insert data from Excel into Project Plan as a linked object that will be updated dynamically by changes made in the source excel file?
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At the moment, we don’t support importing data from Excel into Project Plan 365 as a linked object. We support importing files from Excel or CSV by using the Import from Excel functionality, but you will need to manually import the Excel file into Project Plan 365 every time you make a change to the Excel file.
How can I edit the Critical Path?
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How can I edit the Critical Path?
How can I change the order of views in the left side view bar?
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We are sorry but changing the order of views isn't possible in our application at this point.
How can I change the link style in the Network Diagram view?
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We are sorry, but at this point, you cannot change the link style in Network Diagram view as it is view-only.
Why is the Task Form view read-only?
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We are sorry but at this moment, the Task Form view isn't editable in our application.
Can I have two Resource Sheet views?
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We are sorry but having two Resource Sheet views is not possible in our application at this point.
What views can be displayed in the lower pane on the Web app?
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The following views can be displayed in the lower pane: Task Form, Resource Form.
What views cannot be displayed in the lower pane on the Web app?
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The following views cannot be displayed in the lower pane: Bubble View, Calendar, Gantt Chart, Resource Sheet, Task Sheet, Tracking Gantt, Network Diagram, Task Usage, Timeline, Resource Graph, Resource Usage, Team Planner.
What are the benefits of using the Dashboard functionality?
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The Dashboard functionality offers the advantage of bringing projects together in order to analyze them, without having to manually insert them as subprojects into a master file expressly created for this purpose.The feature is especially useful to observe resources – it is actually a frequent scenario that in overlapping projects considered individually resources are not overallocated, but when considered as a whole, shared resources across multiple projects are assigned to more work than the normal working capacity.
How to remove a password from a password protected MPP file directly from a Cloud file picker?
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You can remove the Password from a MPP file directly from a Cloud file picker by going to menu File – Save As and selecting any Cloud storage location (Drive 365, Google Drive, etc.). Click on the “Options…” button and delete the password then click the “OK” button. In the “Remove password confirmation” dialog click “Yes” to remove the password and “No” to keep it. Click on the “Save” button to save the changes.
What does "Real-Time Collaboration" mean?
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Real Time Collaboration is a feature available only for Business subscription, which allows the users the possibility to modify at the same time a file saved in Drive365. Any member of your organization that is in Collaboration mode can see in real time any modification made at that time by another member of the organization.
What does "Simple Collaboration" mean?
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By “Simple Sharing and Collaboration” we are referring to the fact that with a Standard subscription you have access to Drive365 where you can save your projects, to which the members of your organization have access and can open, modify and save them. Also, you can share files saved in Drive365 with your team members.
When should I use the "Split Task" functionality?
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Use the “Split Task” functionality in the situation where the work for a task in your project needs to start, then stop somewhere in the middle of the task, and then resume at a later date.In this way, Project Plan 365 gives you the possibility to account for interrupted work, when an issue arises that causes a non-work period delay in the schedule. This allows for the individual task duration to remain the same, while potentially extending the duration of the project.
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