FAQs How do I...?

Account

Sales & Billing

How do I...?

Other

Browse by Category

Get Started
New Project
Open Project
Save Project
Import/Export
Install/Uninstall
Share
Tasks
Team
Project Tracking
Scheduling
Format
Print
Calendar
Reports
Views
Other Features
All FAQs
FAQ › Category: How do I...?

Why aren’t the “Top” and “Bottom” bar text options available on Mac?


Question Link
Answer

Please make sure you have our latest version of the application installed on your device: Download Project Plan 365

How do I indicate the time actually spent on the tasks for resources?
Question Link
Answer
To see the actual work performed for a task, you can add the Actual Work field. In the Gantt Chart View, select any field and go to Format – Insert Column. From the Field Name dropdown list select Actual Work.
How can I know the "Planned Percentage Complete" of my project?
Question Link
Answer
Unfortunately, we don’t have a way to do this in Project Plan 365 because we don’t support formulas.
I can't find the Resource Form view in my Mac application.
Question Link
Answer
We are sorry but the Resource Form view isn't available in our Mac application at this moment.
Can't find the Task Form view in the Mac application.
Question Link
Answer
We are sorry but the Task Form view isn't available in our Mac application at this moment.
I have the Business feature but the Resource Leveling functionality is missing.
Question Link
Answer
If the Resource Leveling functionality isn't available in the Project Plan 365 application, please make sure you have the latest version of the application installed on your device: Download
How can I customize the S-Curve report?
Question Link
Answer
We are sorry but the S-Curve Report can't be customized at this point.
How often is the Project Plan 365 application updated?
Question Link
Answer
How often is the Project Plan 365 application updated?
How can I show only the critical tasks in the Network Diagram view?
Question Link
Answer
How can I show only the critical tasks in the Network Diagram view?
How can I identify the critical tasks in the Network Diagram view?
Question Link
Answer
How can I identify the critical tasks in the Network Diagram view?
How can I display "Late Start" and "Late Finish" dates in the Network Diagram view?
Question Link
Answer
We are sorry but the Network Diagram is view-only and displaying "Late Start" and 'Late Finish" dates to the task boxes is not possible at this point.
Why isn't the total cost of a summary task updated when using custom fields?
Question Link
Answer
The Custom fields of Cost type do not automatically calculate the total sum of subtasks of a Summary Task.The only field that works with this formula is the Cost field.Custom Cost fields are used to add custom currency data to an individual task information and does not use the same formula as the Cost field that automatically calculates Summary Tasks value.
How can I create a report only with the columns I need?
Question Link
Answer
To create a report only with the desired columns, go to menu Project - Report - Custom - New. From the "All Columns" section, select the desired fields and move them in the "Report Columns" section. Press "Save" for the changes to apply.
Does Project Viewer 365 work on Windows 11?
Question Link
Answer
Our Project Viewer 365 application works and can be installed on Windows 11.
Does Project Plan 365 work on Windows 11?
Question Link
Answer
Our Project Plan 365 application works and can be installed on Windows 11.
Why don't I have the option to save .MPP files with a password in the Project Plan 365 application?
Question Link
Answer
If the Save Password Protected .MPP Files functionality isn't available in the Project Plan 365 application, please make sure you have the latest version of the application installed on your device: Download
Why isn't the "Protect Plan" option available in Project menu?
Question Link
Answer
If the Protect Plan option isn’t available in Project menu, please make sure you have the latest version of the application installed on your device: Download
What happens if I added multiple team members with Editor role while in trial?
Question Link
Answer

If you add multiple team members with Editor role while you are in trial your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.

Please know that the subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

If you want to reduce the number of assigned subscriptions, please check our Change Quantity Online Help Article.

How many team members can I assign to organization when I am in Standard/Business Trial?
Question Link
Answer

When on Standard/Business Trial you can assign as many team members as you want. 

Please know you can add Read-Only users without any additional changes, however if you want to add Editor team members you will have to change the quantity of your Trial Subscriptions. Click here to learn more about how to Change Quantity.

How can I zoom to see the tasks in Timeline View?
Question Link
Answer
To make task names more visible in the Timeline you can use the Zoom functionality.
Go to Project menu – Zoom then click on the “Zoom In” button to make tasks appear wider in the Timeline View.
How can I import an Excel file with extension on XLSM?
Question Link
Answer
We are sorry but our application doesn’t support importing files with .XLSM format.
How can I cancel my Advanced View Only trial from Microsoft Store?
Question Link
Answer
To cancel the Advanced View Only Trial, please go to "Help" menu - "Subscriptions" tab and click the "Cancel Subscriptions" button. Then, follow the instructions from Microsoft Store. We have no access to your account and cannot reach them on your behalf.
Do you have Online Training tutorials in Chinese?
Question Link
Answer
We are sorry but we don’t have tutorials in Chinese. You can use the application in Chinese by going to menu Format- Language and select Chinese, then restart the application.
I can't see the "Save" icon on Mac.
Question Link
Answer
Please make sure you have the latest version of the application installed on your device: Download
Why isn't the Task Starting Soon report generating?
Question Link
Answer
Please make sure you select the correct dates in the Date Range dialog for the report to be generated.
« Previous1…2526272829…125Next »
Contact
Chat