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How to remove slack?
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To remove the Slack Time for a task, select the task, go to Task menu - Task Information - Predecessors tab and in the Lag time grid type 0 days.
What does the yellow diamond icon mean?
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The yellow diamond icon from the Indicators field shows the tasks that are overallocated.
How to assign a task in Team Planner View?
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We are sorry, but at this point, you can't assign tasks to resources in the Team Planner View.
Is it possible to store our subprojects in SharePoint?
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Is it possible to store our subprojects in SharePoint?
Where can I find the Erix project status list?
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To see the Erix Project Status List, go to Erix Project Status List help article on our website.
How to Install Project Viewer 365 with Erix chatbot and selected clouds?
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To install Project Viewer 365 with Erix chatbot and the selected clouds use the command: msiexec /I ProjectViewer_365_PC.msi /q ADDLOCAL=ProjectViewer,URL,ProjectServer,SharePoint,Box,Dropbox,OneDrive,GoogleDrive,Erix (this command will actually install all the clouds and the Erix chatbot).
How to Install Project Viewer 365 with Erix chatbot but no clouds?
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To install Project Viewer 365 with Erix chatbot but no clouds integration use the command: msiexec /I ProjectViewer_365_PC.msi /q ADDLOCAL=ProjectViewer,Erix .
How to Install Project Viewer 365 without Erix chatbot?
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To install Project Viewer without Erix chatbot integration use the command: msiexec /I ProjectViewer_365_PC.msi /q ADDLOCAL=ProjectViewer
Is there a way to add 'Cost' in the right side of the Resource Usage view?
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We are sorry but it isn’t possible to add the cost in the right side of the Resource Usage view at the moment.
How can I change the timescale to quarters?
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In order to change the Timescale to quarters, go to the Format menu and then select the Timescale option. Click on Middle Tier tab, from "Timescale Options" section select "One Tier (Middle)", from "Units" field select "Quarters" and then click OK.
How to customize the timescale?
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To customize the Timescale, go on Gantt Chart (or other view with a timescale), then open Timescale dialog and make the desired changes in Top Tier, Middle Tier, or Bottom Tier tab.

Are files from Drive 365 encrypted?
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Drive 365 uses 256-bit AES keys to encrypt all files stored to your personal folder.
Where is my Drive 365 personal folder stored?
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Your Drive 365 personal folder is stored in Azure Blob Storage.
How can I change the view?
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You can change the view by going to the "View" menu and select one of the available views. Another way to change the view is to select the desired view from the left side "View" bar. Also you can quickly change the view by selecting it from the drop-down list from the "Toolbar view name list".
How do I hide/remove the Gantt Ghart from the project plan?
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The Gantt Chart can't be removed. If you want to hide the Gantt Chart in the Gantt Chart View, you could position the cursor on the middle bar between the grid and the Gantt Chart until a two-arrow icon appears and then drag the bar completely to the right. Also if you want only the tasks to be visible you can use the "Task Sheet" view.
Why can't team members sign in?
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When you assign a new team member to your organization, the invited user will receive an email to join your organization. If the team member doesn’t have an account on our website, in the received email will be a link where the team member can set the password for his account. After that he needs to Sign In with his email and password inside the application (look upper right corner for the Sign In button).
How can I have a view without resources?
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To Hide the "Resource Names" column, select from grid the column, then click on menu Format – Hide Column or select Hide column from contextual menu.
Is there a way to simultaneously view both the Gantt Chart and the Timeline views on Mac?

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We are sorry but the "Split Window" functionality isn't available on our Project Plan 365 Mac application at this point.
How do I get to use the Visual Reports?

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In order to have access to "Visual Reports" you need an active Business Subscription.

In order to Upgrade to Business trial, please Sign In with your email and password in our Portal page and in Account menu click on “Upgrade to Business Trial” button.

How can I export to Excel the Gantt Chart?
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It is not possible to export to excel the Gantt Chart, but only the information about the tasks from the grid.
How can I unbold a certain task?
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To make the Text Style of a task Unbold, click on the task, go to the Task menu and then from “Font Control”, click on the “Bold” button.

What subscription do I need to have to use the Resource Leveling feature?
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You must have a Business Subscription to use the "Resource Leveling" feature.
Can I import data from Office 365 to Project Plan Software?
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You can open projects created in Microsoft Project as they are .mpp format which is compatible with Project Plan 365.
Can I change task information for multiple tasks?

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We are sorry but you cannot change the task information for multiple tasks at the same time.

How do I save a schedule as a PDF on my One Drive?
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The only way to save other file formats other than .MPP on any storage locations is to export it in the format you require, by going to File menu - Export, and then upload it on the wanted cloud except My Drive 365 which is available only in the app.
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