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FAQ › Category: How do I...?
Where is my Drive 365 personal folder stored?
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Your Drive 365 personal folder is stored in Azure Blob Storage.
How can I change the view?
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You can change the view by going to the "View" menu and select one of the available views. Another way to change the view is to select the desired view from the left side "View" bar. Also you can quickly change the view by selecting it from the drop-down list from the "Toolbar view name list".
How do I hide/remove the Gantt Ghart from the project plan?
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The Gantt Chart can't be removed. If you want to hide the Gantt Chart in the Gantt Chart View, you could position the cursor on the middle bar between the grid and the Gantt Chart until a two-arrow icon appears and then drag the bar completely to the right. Also if you want only the tasks to be visible you can use the "Task Sheet" view.
Why can't team members sign in?
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When you assign a new team member to your organization, the invited user will receive an email to join your organization. If the team member doesn’t have an account on our website, in the received email will be a link where the team member can set the password for his account. After that he needs to Sign In with his email and password inside the application (look upper right corner for the Sign In button).
How can I have a view without resources?
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To Hide the "Resource Names" column, select from grid the column, then click on menu Format – Hide Column or select Hide column from contextual menu.
Is there a way to simultaneously view both the Gantt Chart and the Timeline views on Mac?

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We are sorry but the "Split Window" functionality isn't available on our Project Plan 365 Mac application at this point.
How do I get to use the Visual Reports?

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In order to have access to "Visual Reports" you need an active Business Subscription.

In order to Upgrade to Business trial, please Sign In with your email and password in our Portal page and in Account menu click on “Upgrade to Business Trial” button.

How can I export to Excel the Gantt Chart?
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It is not possible to export to excel the Gantt Chart, but only the information about the tasks from the grid.
How can I unbold a certain task?
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To make the Text Style of a task Unbold, click on the task, go to the Task menu and then from “Font Control”, click on the “Bold” button.

What subscription do I need to have to use the Resource Leveling feature?
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You must have a Business Subscription to use the "Resource Leveling" feature.
Can I import data from Office 365 to Project Plan Software?
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You can open projects created in Microsoft Project as they are .mpp format which is compatible with Project Plan 365.
Can I change task information for multiple tasks?

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We are sorry but you cannot change the task information for multiple tasks at the same time.

How do I save a schedule as a PDF on my One Drive?
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The only way to save other file formats other than .MPP on any storage locations is to export it in the format you require, by going to File menu - Export, and then upload it on the wanted cloud except My Drive 365 which is available only in the app.
How to export the WBS structure?
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To Export the WBS structure, first you have to go to the Network Diagram View then to File menu - Export and select in what format you want to export the WBS.
How are files saved in Real-Time Collaboration?

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The project will be saved automatically in Drive365 every time you make a change. The status of saving is shown in the top right corner.
Is it possible to add a task directly to calendar view?

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We are sorry, but at this point, you cannot add tasks directly in the Calendar View.
Can I prevent any files from being opened from cloud using Project Plan 365 for Mac?
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For Mac platform we provide custom .pkg installer to install the app without cloud options. After the install, there will not be any options to save files to clouds. Please read the Silent Install/Uninstall for Mac article for more information.
Can I prevent any data from being saved to cloud using Project Plan 365 for Mac?
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For Mac platform we provide custom .pkg installer to install the app without cloud options. After the install, there will not be any options to save files to clouds. Please read the Silent Install/Uninstall for Mac article for more information.

How to install Project Plan 365 for Mac with product key?
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To install Project Plan 365 for Mac with product key, use the following command sudo launchctl setenv Hous_ProductKey "YourKey" && sudo installer -pkg "ProjectPlan_365_Mac_v.pkg" -target /.
How to install Project Plan 365 for Mac with selected clouds?
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To install Project Plan 365 for Mac with the selected clouds, list them comma separated (no spaces) in Hous_Clouds parameter.Use the command sudo launchctl setenv Hous_Clouds "GoogleDrive,Drive365,Box" && sudo installer -pkg "ProjectPlan_365_Mac_v.pkg" -target / (this command will install the Project Plan 365 for Mac with Google Drive, Drive 365 and Box).
How to Install Project Plan 365 for Mac without Erix chatbot?
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To install Project Plan 365 for Mac without Erix chatbot use the command: sudo launchctl setenv Hous_ErixEnabled No && sudo installer -pkg " ProjectPlan_365_Mac_v.pkg" -target /.
How do I silent install the Project Plan 365 for Mac?
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sudo installer -pkg "ProjectPlan_365_Mac_v.pkg" -target / For a Silent Installation of Project Plan 365 for Mac follow these steps: 

  1. Locate the installable file (ProjectPlan_365_Mac_v.pkg). 
  2. Open the Terminal window. 
  3. Locate the directory where you saved the installable file. 
  4. Use the command sudo installer -pkg "ProjectPlan_365_Mac_v.pkg" -target / .
How can I manually resolve the overallocations?
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If you don’t want to level, you can try other ways to resolve overallocations.- Replace one resource with another who is available to work at that time.- Replace more skilled resources on critical tasks early in the project. A more skilled resource is likely to get the same job done in less time.- Change a task link so that some tasks start at the same time.- Spread the workload out by Increase the duration of tasks with overallocated resources.- Reduce workload by reducing the amount of work required for completing the task.- Change the working hours of resources to shorten the duration of tasks.- Reduce the duration of tasks, especially critical tasks that directly impact the project end date.- Check that resources are not working during non-working time. If a resource is working during non-working hours, Project will show them as overallocated.
Does Project Plan 365 resolve the overallocation for resources assigned to summary tasks?
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Project Plan 365 cannot resolve the overallocation for resources assigned to summary tasks.
Does Project Plan 365 resolve the overallocation of a resource assigned 200% to a task?
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No. Project Plan 365 does not change neither the duration nor work of the tasks as part of the resource leveling method.
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