FAQs How do I...?

Browse by Category

FAQ › Category: How do I...?
How do I delete a holiday for my organization from app?
Question Link
Answer
To delete a holiday from your organization project plans from Project Plan 365 app, go to File menu – Account – Organization Information and click the Global Settings button. In Global Settings dialog - Holidays tab select a holiday and click the Delete Holiday button. To save the changes, click on OK and the changes will be applied to the projects for all organization members. 
How can I access the Options dialog?
Question Link
Answer

To access the Options dialog, go to menu File-Options. Or go to FileInfo and click Project Options.

How do I add a yearly holiday for my organization from app?
Question Link
Answer
To add a holiday to your organization project plans from Project Plan 365 app, go to File menu – Account – Organization Information and click the Global Settings button. In Global Settings dialog select the Holidays tab and set holiday’s Name, Start Date, End Date and select Yes to the Yearly option. To save the changes, click on OK and the changes will be applied to the projects for all organization members and the holiday will repeat yearly. 
How do I add a holiday for my organization from app?
Question Link
Answer
To add a holiday to your organization project plans from Project Plan 365 app, go to File menu – Account – Organization Information and click the Global Settings button. In the Global Settings dialog select Holidays tab and set holiday’s Name, Start Date, End Date and Yearly option. To save the holiday, click on OK and the changes will be applied to the projects for all organization members. 
How do I save a Master Project file?
Question Link
Answer

In order to save a Master Project file, go to menu File - Save. In the dialog that appears click:

1. "Yes" to Save just in Master Project file

2. "Yes to All" to also save the changes in subprojects

The Master Projects can be also saved in a Division. For more information, please read the Manage Divisions funk.

How do I customize the schedule for an organization team member from Online Portal?
Question Link
Answer
In order to customize the schedule for an organization team member from Online Portal, go to Team – Schedule and from the drop-down select Custom. A dialog will be displayed where you can set the Number of working hours per day. Click on Set Schedule for the changes to be applied. 
How do I add a holiday for my organization from Online Portal?
Question Link
Answer
To add a holiday to your organization project plans from Online Portal, go to Options tab and click on Add New Holiday. A dialog will be displayed that allows you to set holiday’s Name, Start Date, End Date and Yearly option. To save the holiday, click on Add Holiday and the changes will be applied to the projects for all organization members. 
Can I export my dashboard?
Question Link
Answer

In order to export your Dashboard, enter File - Export - Export Dashboard.

Are the set global settings from Online Portal applied in the application?
Question Link
Answer
Any customization from Online Portal will be automatically applied to the projects for all organization members. For example, if you set the Show project summary task to Yes from Online PortalOptions tab, the project summary task will be displayed in each organization project. 
What global settings can be set directly from Online Portal?
Question Link
Answer
From Online Portal you can set the following Project settings: 
  • Week start day
  • Currency
  • Default task type
  • Default task mode
  • Holidays
  • Show project summary
  • Risk management
  • Working days
  • Divisions
And the following Resource settings: 
  • Schedule – Full time, part-time, custom
  • Custom schedule – Number of working hours per day

Is the real-time collaboration feature available only for the Business Subscription or also with the Standard Subscription?


Question Link
Answer

The real-time collaboration mode is possible only with the Business Subscription. Each team member that wants to collaborate needs to have the Editor role in organization and must have access to that project (if the project belongs to a division).

Is the “Global Settings” feature available for Standard Subscription?
Question Link
Answer
The Global Settings feature is available only for Business Subscription. If you have a Standard Subscription and you want to use this feature, you must upgrade to Business Plan
What does the “Global Settings” functionality do?
Question Link
Answer
The Global Settings functionality allows you to easily change the default settings for new projects for all organization members. 
How do I sort the organization divisions by their names?
Question Link
Answer
To sort divisions in a different order, click the Name column heading in the Divisions dialog. Click the column heading again to sort in the reverse order.
How can I delete a calendar from my project?
Question Link
Answer

You can delete a calendar from your organization projects by going to the File menu – Account Organization Information and clicking Global Settings option. A dialog will appear in which you have to click on the Organizer tab and then on the Calendars tab. After that, choose the calendar you want to delete from Global and click the Delete button.

Can a team member be part of multiple divisions?
Question Link
Answer
Yes, a team member can be part of as many divisions as needed.
Can a team member be part of multiple divisions?
Question Link
Answer
Yes, a team member can be part of as many divisions as needed.
How do I save a project to a division?
Question Link
Answer
To save a project to a division, go to File menu – Save AsMy Projects – Drive 365, select the proper division’s folder and click Save. Note that you must be part of that division to be able to access the division’s folder.
Can I delete a division but keep the division’s projects?
Question Link
Answer
Yes, you can keep the division’s projects. When deleting the division, you will be asked if you want to delete them all or moving them to the root folder. Click Move to Root folder if you want to keep all the division’s projects.
How do I view the projects from a specific division from my organization?
Question Link
Answer

To view all the projects from a specific division from your organization, go to File menu – Account – Organization Information and click Divisions button. Select the needed division and then click Projects button to view all the projects that belong to the selected division.You can also go to File menu – OpenMy Projects – Drive 365 and click on the right division folder in order to view the division’s projects.

How do I change the currency settings for my organization’s projects?
Question Link
Answer
To change the currency settings for your organization’s projects, go to File Account – Organization Information and click the Global Settings button. In Global Settings dialog set the wanted Currency under the Schedule tab.
How do I edit a division from my organization?
Question Link
Answer
To edit a division from your organization, go to File menu – Account – Organization Information and click Divisions button. Select the needed division and then click Open Division Information button or click Edit icon.
How do I remove a team member from a division?
Question Link
Answer
To remove a team member from division, go to File menu – Account – Organization Information and click Divisions button. Select the needed division and then click Open Division Information button. In Division Information dialog, select the team member you want to remove and click Remove button. Note that you must have Admin right to perform this operation.
Why can’t I create divisions in my organization?
Question Link
Answer
To create divisions in your organization you must have Admin rights. Please contact your team administrator.
Why can’t I edit a division’s information?
Question Link
Answer
To edit a division’s information you must have Admin rights. Please contact your team administrator.
Contact
Chat