FAQs How do I...?

Account

Sales & Billing

How do I...?

Other

Browse by Category

Get Started
New Project
Open Project
Save Project
Import/Export
Install/Uninstall
Share
Tasks
Team
Project Tracking
Scheduling
Format
Print
Calendar
Reports
Views
Other Features
All FAQs
FAQ › Category: How do I...?
Where can I find the “Print between two dates for Timeline View” option?
Question Link
Answer
To find the “Print between two dates” option, open the app then go to the “File” menu, select the “Print” option and then choose the “Page setup” option. A dialog will appear. Go to the “View” tab to reach the “Print between two dates” function.
I cannot print the Gantt Chart on Windows.
Question Link
Answer
Our print implementation uses WMI service in order to allow timescale customization from within print dialog. In this case WMI is not accessible (service not enabled or access not permitted) or one of the printers is not properly supported via WMI.
How to make months visible on the top of the Gantt Chart?
Question Link
Answer
To make months visible in the Timescale go to Format - Timescale - Middle Tier Formating and set the Units to "months".
How to print the Timeline view?
Question Link
Answer
To print the Timeline view, open the application and select the Timeline view, go to menu File->Print dialog.
What system requirements does my Android Phone need for Project Viewer to work?
Question Link
Answer
​The minimum Android version for Project Viewer 365 is : 5.0.
What system requirements does my iPad need for Project Viewer to work?
Question Link
Answer
T​he minimum system requirements for Project Viewer 365 on iPad is version 7.1.
How do I install Project Viewer on my iPhone?
Question Link
Answer
To install Project Viewer 365 on your iPhone you need to use an Apple ID to purchase iProject Viewer app and download it. If you don't have an Apple ID, you can create one in App Store.After downloading, iProject Viewer is automatically installed in the /Applications folder, and the application icon appear in Launchpad.​Besides the iProject Viewer app, you can additionally buy the MPP+ in-app purchase that brings you enhanced functionality.​
How do I uninstall Project Viewer from my iPhone?
Question Link
Answer
To uninstall Project Viewer 365 from your iPhone hold down the app’s icon in Launchpad until the iProject Viewer icon start to jiggle, and then click the app’s delete button (x) to uninstall the app. If you don‘t see a delete button, you can‘t uninstall the app. You can reinstall the app by viewing the App Store Purchases list and clicking the Install button for the app.​
How do I uninstall Project Viewer from my Mac ?
Question Link
Answer
To uninstall Project Viewer 365 for Mac select the app icon from the /Applications folder, right click on it and from the contextual menu select Move to Trash.
How do I customize the installation process for Project Viewer on Windows?
Question Link
Answer
​To custom install Project Viewer 365 on Windows follow these steps:
1. Log on to your computer with administrative rights.
2. In Windows Explorer locate the Housatonic Project Viewer MSI install program.
3. Run ProjectViewer.msi and follow the onscreen instruction. 4. Select Custom on install type dialog, and then choose what clouds features to be installed.
5. Click Finish to end the installation Process.
How do I uninstall Project Viewer for Windows?
Question Link
Answer
To uninstall Project Viewer 365 for Windows open Start - Control Panel - Add Remove Programs. Select Project Viewer 365, then Remove.​​
The UI it almost looks like a Citrix session - does the software communicate back to your servers at all (other than licensing)?
Question Link
Answer
Our application is not Citrix or other type web session- is a standalone app that runs directly on the installed device
How to customize any reports?
Question Link
Answer
​We are sorry but currently don’t have custom reports feature in our application.​
Project Plan 365 text is not sharp on a 4K display.
Question Link
Answer
If Project Plan 365 is not sharp on a 4K display please check the default Scaling settings for your display. Make sure that the Scale and layout is set to 100%.​
I have a mpp file created with Microsoft Project and in Project Plan 365 there are some differences . Shouldn't it be compatible?
Question Link
Answer
​Project Plan 365 aims to be compatible with the latest updates and versions of Microsoft Project. If you open the file in Project Plan 365 and notice differences you need to update the latest version of Microsoft Project.
Is Project Plan 365 compatible with MS Project 2019?
Question Link
Answer
Project Plan 365 is compatible with MS Project 2019.
Is there a feature to prevent editing a file that is open with MS Project?
Question Link
Answer
We do not have a functionality as this time to prevent editing a file that is open with MS Project.
What is the difference between Project Viewer 365 complete editor and Project Plan 365 ?
Question Link
Answer
There's no difference between Project Viewer 365 Complete Editor and Project Plan 365 app.​
Is there any difference between the version on your website and the App Store version?
Question Link
Answer
There's no difference in terms of functionalities and features between Project Plan 365 from our website and the one from App Store.
« Previous1…122123124
Contact
Chat