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FAQ › How do I...? › Category: Team
Is the “Manage Divisions” feature available for Standard Subscription?
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The Manage Divisions feature is available only for Business Subscription. If you have a Standard Subscription and you want to use this feature, you must upgrade to Business Plan.
What does the “Manage Divisions” functionality do?
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The Manage Divisions functionality allows you to restrict member access to certain projects based on assigned division.
How can I remove an assigned resource from a task?
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You can remove a resource from a task by going to the “Team” menu and pressing on the “Assign - Resource” option. A dialog will appear in which you have to uncheck the resource you want to remove then click the “Assign” button.

I purchased the application for multiple users. How will they log in?
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If you purchased multiple subscriptions, you need to add team members for them to be able to use the subscriptions. In order to do that, in our Project Plan 365 Portal], go to Team page and insert the user’s email address, set the name and the Editor role. The invited user will receive an email to join your organization. If the team member doesn’t have an account on our website, in the received email will be a link where the team member can set the password for his account.

The invited team members did not receive an invitation email.
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Please check the Spam folder and make sure that our domain name projectplan365.com is on your safe list. If you problem is not solved, please submit a ticket on our Support Team.
How can I open the application without the two "Add Individual Team Members" dialogs coming up every time?
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If you don't want the "Add Individual Team Members" dialogs to show up every time you open the application, please check the "Don't show this dialog again" checkbox inside the dialog.
What does the “Help” button inside the “Resources tab – Task Information dialog” do?
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The “Help” button inside the “Resources tab – Task Information dialog” redirects us to the “Assign Resource” article in our Online Help page.
What does the “Help” button inside the “Notes tab – Resource Information dialog” do?
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The ‘Help” button inside the “Notes tab – Resource Information dialog” redirects us to the “Resource Notes” article in our Online Help page.
What does the “Help” button inside the “Resource Information” dialog do?
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The “Help” button inside the “Resource Information” dialog redirects you to the “Resource Information” article in our Online Help page.
What does the “Help” button inside the “Assignment Information” dialog do?
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The “Help” button in the “Assignment Information” dialog redirects you to the “Assignment Information” article in our Online Help page.
What does the “Help” button inside the Assign Resource dialog do?
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The “Help” button in the Assign Resource dialog redirects you to the “Assign Resource” article in our Online Help page.
Why is the resource allocation important?
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Resource allocation is an important aspect that shouldn't be neglected and it reflects the health of your project. You should avoid overallocation pitfalls by addressing the resource overallocation aspect before it affects your project's health. Resource overallocation is most likely to occur when there are multiple projects in a company and might present a risk, especially if your resources are small and involved in multiple tasks. How you plan your resource allocation is a key aspect in keeping your project on track and on budget with the outcomes you expect.
When I add the created material resource to a task, the work is directly changing to 0 hours. Why is this happening?
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The Work column is automatically calculated based on the work resources assigned to the task.
Why I can’t see the “Resouce Notes” button in ribbon on the Mac platform?
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If the “Resource Notes” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
Why I can’t see the “Resource Information” button in ribbon on the Mac platform?
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If the “Resource Information” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
Why I can’t see the “Manage Team Members” button in ribbon on the Mac platform?
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If the “Manage Team Members” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
Why I can’t see the “Manage Account” button in ribbon on the Mac platform?
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If the “Manage Account” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
Why I can’t see the “Delete Resource” button in ribbon on the Mac platform?
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If the “Delete Resource” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
Why I can’t see the “Assign” button in ribbon on the Mac platform?
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If the “Assign” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
What is Overallocation?
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The situation corresponding to a resource of type work who dedicates more than 8 hours a day to accomplish some tasks. Overallocation may have two distinct causes: 1) the resource is assigned to several tasks that are scheduled during the same period (i.e. the resource is supposed to work 4 hours at task1 and 8 hours at task2 in the same day); 2) the PM wants the resource to dedicate more time and assigns more than 100% units for that resource.
What is a Resource Assignment?
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It represents an association between specific tasks and the resources needed to complete them. Assigning resources to tasks will indicate who or what is needed to complete the tasks in your project. More than one resource can be assigned to a task. Both work resources (e.g. people) and material resources can be assigned to tasks.
How do I solve the overallocation on a resource assigned to 2 different tasks that are in progress at the same time?
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In Gantt Chart view, please insert the units allocated by the resource for a specific task. For example, if a resource allocates 50% for each task, in Resource Names column insert resource_name[50%].
Why some resources have the text color red?
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The application tells you that you have an overallocated resource by making the entire resource font with red in Resource Sheet view and displaying a warning icon.
How do I import my outlook contact into my Resource Sheet?
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We are sorry but at this point we don't support importing resources from Outlook.
Where can I find the "Overallocated" field?
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In order to insert the "Overallocated" field, please go to the Format menu and select "Insert Column" option. From "Field Name" select "Overallocation" and then click "OK" in the dialog.
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