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FAQ › Category: How do I...?
What does the “Help” button inside the “Properties” dialog do?
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Answer
The “Help” button inside the “Properties” dialog redirects us to the “Properties” article in our Online Help page.
What does the “Help” button inside the “Notes tab – Resource Information dialog” do?
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Answer
The ‘Help” button inside the “Notes tab – Resource Information dialog” redirects us to the “Resource Notes” article in our Online Help page.
What does the “Help” button inside the “Risk Management tab – Options dialog” do?
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Answer
The “Help” button inside the “Risk Management tab – Options dialog” redirects us to the “Risk Management” article in our Online Help page.
How to search for a file in Basecamp?
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Answer
In order to search for a file in Basecamp cloud file picker, in the search box from the right corner of the file picker start typing part of the file name you want to find. As you type, the results for your search will be shown. 
What does the “Help” button inside the “Notes tab – Task Information dialog” do?
Question Link
Answer
The “Help” button inside the “Notes tab – Task Information dialog” redirects us to the “Task Notes” article in our Online Help page.
What does the “Help” button inside the “Task Notification tab – Task Information dialog” do?
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Answer
The ‘Help” button inside the “Task Notification tab – Task Information dialog” redirects us to the “Task Notification” article in our Online Help page.

Can I open a project saved on Basecamp?


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Answer

Opening files from BaseCamp is only available for Windows and Web. Go to File - Open and select Basecamp. Connect with your account if you are not already authenticated. There are several ways to open a project from the Basecamp file picker: 

  1. Double click on a project; 
  2. Select a project and click Open button;
  3. Right-click on a project and select Open in contextual menu; 
  4. Select a project and click Enter key. 
How to change the font color in Notes field?
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Answer
To change the font color in Notes field, please insert the Notes column in Gantt Chart view by going to menu Format-Insert Column.Then, select the desired notes cell and change the font color using the Task menu in the ribbon.
Can I add Cost next to the bars in Gantt Chart?
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If you want the Cost to appear in the Gantt Chart, please go to the Format menu - Bar Styles option, select the Text Tab. Then, from Right - select the column Cost. Press OK and the Cost will be displayed in the Gantt Chart.
How can I set the margins in Page Setup dialog?
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Answer
In order to set the margins, go to the File menu - Print and select Page Setup option. Select "Margins" tab, configure the page margins to each side (top, bottom, left, right) by changing the corresponding values and click on "OK" button.
My team member need to have a paid subscription in order to read my master and subprojects located in my cloud Drive 365 folder?
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Answer
You can add the team member as a read-only team member in our Online Portal and he can open the Master project file from Drive 365 cloud using his email and password. There’s no need to purchase extra subscriptions for read-only team members.
I would like to summarize the total cost for each subtask in the summary task. How can I do this?
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Answer

The best way to achieve this is to use the Cost column.

The total cost is automatically calculated by the application in the summary task.

To enter the costs for a task you can either insert a value in the Cost field or you can assign specific resources to your tasks and the cost is automatically calculated.

Does this application sync with Outlook?
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Answer
The Project Plan 365 application syncs with Outlook only for exporting the tasks from your current project to your personal calendar.
Is there a shortcut to add a new task?
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To add a task using a keyboard shortcut, on a Windows machine, please use the Insert key. On a Mac device, please use "Fn+Enter" keys.

Why does the project name changes?
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If the project name or the task 0 name is not manually changed, it will be set to the file name when using the Save As option.
How can I add Hammock Tasks?
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Answer
We are sorry but we don't support hammock tasks at this point.
How to set two different calendars in a project?
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Answer
We are sorry but setting two different calendars in a project isn't possible in our application at this point.
How do I leave the task without start and finish dates?
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If you want the tasks in your project to appear with the Start, Finish and Duration fields blank, please set the schedule mode of your tasks to Manually Scheduled. In order to do that, go to the File menu - Options, select "Schedule" tab. From "New Tasks Created" field select "Manually Scheduled" and click on "OK".
I downloaded the Project Plan 365 for Windows application but I don’t know how to install it.
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Answer

If you downloaded the Project Plan 365 for Windows application but you don’t know how to install it, please click on the “How to Install Project Plan 365 for Windows” button from the “Thank you for Downloading Project Plan 365 for Windows” page and follow the instruction from our article.

I downloaded the Project Plan 365 for Mac application but I don’t know how to install it.
Question Link
Answer

If you downloaded the Project Plan 365 for Mac application but you don’t know how to install it, please click on the “How to Install Project Plan 365 for Mac” button from the “Thank you for Downloading Project Plan 365 for Mac” page and follow the instruction from our article.

Why is "Date Range" option greyed out?
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Answer
The "Date Range" option is available only for Timeline view.
How can I download the updated app?
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Answer

To download the latest version of Project Plan 365 please go to the https://www.projectplan365.com/download/ page - select the Platform and click on Download Project Plan 365 button. You will be redirected to the “Thank you for Downloading the Project Plan 365” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365” page in order to locate the installer.

I downloaded the Project Plan 365 application but I can’t locate the installer.
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Answer
The downloading process depends on the browser from which you downloaded our application. Please follow the “Download Instructions” from the “Thank you for downloading Project Plan 365” page in order to locate the installer.
I clicked on the download button but the download hasn’t begun.
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Answer
If you clicked on the download button but the download hasn’t begun, please click on the “Click here to try again” link in the “Thank you for Downloading” page.

If I change the 24 hour calendar halfway through the project, does it affect the other tasks timing?
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Answer

This will affect the entire project. You can also set only just for some tasks another calendar by going to Task information dialog and in Advanced tab set the desired Calendar. By default, the Calendar is set to None so the task start and finish dates are calculated using the Project Calendar.

Note that these changes will not affect the completed tasks (100% complete) from your project.

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